Hotel Casa Gangotena

The hotel is part of the Relais & Chateaux group. The group is known for having strict standards for a hotel to be part of the brand. Offering “exquisite” haute cuisine, as well as luxurious facilities. I booked through my Amex Platinum Fine Hotels offers and was upgraded from the Deluxe room, to a balcony junior suite. I truly enjoyed the balcony with a patio table to dine and/or sit. I actually worked out there! The room didn’t have a desk for my electronics so I had to use the ledge for electronics on the wall, and one side of the bed had an extension cord for me to plug into as well but not nearly enough space, hence using the ledge on the wall. With 2 people staying, there really needs to be the option of an extension cord on both sides of the bed since there is no desk. The bed was a little firm for my liking and the bedding could have been softer. But a beautiful room nonetheless. the bathroom was all marble and had a nice soaking tub and large separate shower, but only 1 sink with a small amount of sink space. The ledge above the sink was helpful and there was room under the sink for storage. A marble ledge under the stunning stained glass window was also a great place to store toiletry bags. I received a lovely plate of fruit with a nice note from hotel staff, welcoming me to the hotel. Ample closet space in the large entertainment center. Now the food, the breakfast buffet was wonderful and staff in the restaurant efficient. Room service food was less than sub-par and unremarkable. Do go to the rooftop for dinner, happy hour, snacks, and views! Absolutely stunning at night. The whole hotel is simply gorgeous! And worth the visit to Quito!

A restored mansion right in the old city. It is beautiful and clean. Nice lobby with garden and courtyard. Room was big and comfortable. Everyone from checkin through the bar and restaurant gave top notch service. Food in the restaurant was great too.

Lived up to expectations, and more! The warm reception and welcome drink was a great start after a long travelling day and drive from the airport (45 mins on a public holiday evening). We booked a junior suite with balcony, although the weather was such that we didn’t use the balcony in our two night stay, it gave a good size room and amenities and great view through the trees. We took advantage of the pleasant evening on arrival to enjoy the rooftop terrace with fantastic all around views from its prime location in the Old Town. The Tapis was perfect for us and service friendly including agreeing to open a bottle of bubbly for us to use over the two nights. Food was very good throughout, breakfast, dinner and the occassional snacks. Similarly, the staff, without exception, were friendly and efficient. No hesitation in recommending.