Doña Urraca Hotel & Spa
1 malam
Tamu & Kamar
1 kamar, 2 Dewasa, 0 Anak
Semua Akomodasi di Queretaro
Doña Urraca Hotel & Spa
5 De Mayo # 117, 76000 Queretaro, Meksiko
Lihat Peta
Dengan menginap di Doña Urraca Hotel & Spa, Anda akan berada di pusat kota Querétaro, hanya 5 menit dengan berkendara dari Auditorium Josefa Ortiz de Domínguez dan Akuaduk Santiago de Querétaro. Hotel 4 ini berada 2,6 mi (4,3 km) dari Stadion Corregidora dan 4,4 mi (7 km) dari Querétaro Convention Center.Selengkapnya
Kami Samakan Harga
Sorotan
Tersedia layanan penjemputan di bandara
Parkir gratis
Banyak aktivitasFasilitas
Restoran
Kolam Renang Outdoor
Sauna
Spa
Ruang pijat
Area Parkir UmumGratis
Penjemputan di bandara
Resepsionis 24 jam
Semua Fasilitas
Tentang Akomodasi
Dengan menginap di Doña Urraca Hotel & Spa, Anda akan berada di pusat kota Querétaro, hanya 5 menit dengan berkendara dari Auditorium Josefa Ortiz de Domínguez dan Akuaduk Santiago de Querétaro. Hotel 4 ini berada 2,6 mi (4,3 km) dari Stadion Corregidora dan 4,4 mi (7 km) dari Querétaro Convention Center.
Selengkapnya
4.2/5
Luar BiasaKebersihan4.2
Fasilitas4.2
Lokasi4.2
Layanan4.2
Semua 16 Ulasan
Sekitar
Bandara: Bandara Internasional Querétaro
(34,2km)
Landmark: Capilla de la merced
(260m)
Landmark: Casa de Cultura Dr. Ignacio Mena Rosales
(290m)
Landmark: Parroquia de Santiago
(310m)
Landmark: Templo y Exconvento de la Santa Cruz
(330m)
Lihat di Peta
Kamar
Ulasan Tamu
Layanan & Fasilitas
Kebijakan
Junior Double Room (2 Queen Beds)
2 Queen bed
Wi-Fi gratis
AC
Kamar mandi pribadi
Pemandangan taman
Sikat gigi
Periksa Ketersediaan
Deluxe Single Room, Garden View (1 King Bed)
1 King bed
Wi-Fi gratis
AC
Kamar mandi pribadi
Pemandangan taman
Sikat gigi
Periksa Ketersediaan
Ulasan Tamu
4,2/5
Luar Biasa
16 ulasan
Ulasan Terverifikasi- Kebersihan4,2
- Fasilitas4,2
- Lokasi4,2
- Layanan4,2
Rata-rata nilai untuk akomodasi serupa di Queretaro
Tamu
9 Oktober 2024
The spa double booked us for our anniversary which ruined our plans for the day. Despite confirmation, paying in full ahead of time, they still managed to double book. They made no attempt to accommodate us and actually tried to get us to do something we hadn't paid for in attempt to hide the double booking. The staff were rude, unapologetic and refused to do anything to help.
Terjemahkan
Tamu
29 Juni 2024
We held a after wedding party brunch. The brunch menu was very extensive and delicious. They had 10 diferente plates , fresh juices, fresh fruit station , egg station with fresh egg preparation they had a quesadilla stationThe waiters service was fantastic. The venue was very clean. The building decor was great. Very nice for events. We hosted close to 120 guests.
Terjemahkan
Tamu
5 Januari 2024
I was booked for a 90 minute Swedish massage. I arrived 5 minutes early. I was left waiting for 15 minutes past my scheduled time. I got up and left. I explained to the receptionist why I am leaving. This is an unacceptable level of service. Very poor customer service. I would not recommend this spa.
Terjemahkan
Tamu
31 Januari 2023
AVOID THIS HOTEL AT ALL COSTS! Due to a mixup with friends staying at the hotel, we discovered that every hotel card key opens every single room! Let me repeat: every key opens every room. There is zero security here. What's worse than this? We presented this to hotel staff by demonstrating the problem and the staff already knew this situation. They provided lame excuses (the hotel itself has security; we'll fix it tomorrow) but the truth remains that not a single room is secure (in addition, the inside lock in our room was broken). If you are planning on staying, cancel. If you have stayed in recent months, seek a refund. I will contact Visa and AMEX to inform them of the situation. This is BY FAR the most egregious breach of trust at a hotel I have ever encountered or have heard of. We departed the hotel about 11pm and secured a refund. If you are now staying there, I recommend you do the same. See the attached photos of the hotel staff who are complicit in this crime.
Terjemahkan
Tamu
31 Januari 2023
The hotel and rooms are stunning. Hard to believe such a big place exists in the middle of the historic centre. My room had a balcony with a view over the pool. The spa was very nice as well. The staff were very friendly and accommodating with a late check out request. Only negative was my lunch, which was pretty average.
Terjemahkan
Tamu
31 Januari 2023
This hotel was in a great location for walking the Central Historic District. The room was clean, great view with small balcony, wonderful shower and amenities. Valet parking was quick and convenient. Only complaint was that the "included breakfast" amounted to a choice of juice or coffee and plain toast served with some runny fruit spread. Otherwise it was very nice.
Terjemahkan
Tamu
31 Januari 2023
Excelllent location, great facility. Strongly recommend to anyone if they pay attention to: - very poor breakfast - no good restaurant or pub - staff struggle to communicate in English, however they do their best to support - pool not as clean as you would expect Other than above, nothing to complain. Please don't make much expectations for above.
Terjemahkan
Tamu
31 Januari 2023
Over a month after I checked out, I received a random, phantom charge of over $200 on my credit card. To be clear, I paid for my stay in full upon check-in. When I checked out, I paid another $100 pesos for the soda from the mini-fridge. Everything was settled. When I called to ask about this, they said they have had lots of complaints about this happening to others too. The wi-fi was broken my entire visit and they stated multiple times that they had no idea when it would be fixed, but suggested it could be months. The thermostat was broken in the room and we had no heat. We told the front desk and they said they fixed it. When we returned, we simply found the thermostat turned off. I turned it back an and still no heat. After a couple nights of freezing our buns off, we found a space heater in the closet, which was fine, but it would have been nice if the staff at least mentioned the space heater. Once night, we got back to the hotel late, around midnight, and the doors to the hotel were closed and locked. We had to pound on the doors for about five minutes until eventually someone let us in. Staff was friendly, but front desk is powerless it seems to resolve any issues. I won't stay here again, which is a shame because it has a lot of potential if they would just stop ripping people off and would fix their wi-fi.
Terjemahkan
Tamu
9 Agustus 2022
Table stakes is security and this hotel had none. They provide all hotel guests with the same master key that opened any room. We were there for a wedding. Word spread pretty quickly. They knew of the issue and chose not to address. Unfortunate! Rooms were nice although smelled like sewer at certain times of day. Pool had bee swarms and they had mosquito issues. While staff was friendly and accommodating and restaurant good for the security issues this hotel can’t be recommended.
Terjemahkan
Layanan & Fasilitas
Fasilitas Terpopuler
Restoran
Kolam Renang Outdoor
Sauna
Spa
Biaya tambahan
Ruang pijat
Area Parkir Umum
Gratis
Penjemputan di bandara
Biaya tambahan
Resepsionis 24 jam
Penyimpanan bagasi
Bar
Pengantaran ke bandara
Biaya tambahan
Rental mobil
Penukaran mata uang
Ruang pertemuan
Biaya tambahan
Kelompok bermain anak
Wi-Fi di tempat umum
Gratis
Restoran
Kolam Renang Outdoor
Spa
Ruang pertemuan
Restoran
Restoran
Tidak ada info tambahan
Fasilitas Lainnya
Internet
Wi-Fi di tempat umum
Gratis
Kolam Renang Outdoor
Kolam air panas
Jam buka
Area Parkir
Publik tersedia Di luar area. Tidak perlu reservasi.
Area Parkir Umum
Gratis
Parkir valet
Gratis
Transportasi
Penjemputan di bandara
Biaya tambahan
Rental mobil
Layanan shuttle
Biaya tambahan
Pengantaran ke bandara
Biaya tambahan
Layanan Resepsionis
Penukaran mata uang
Layanan pemesanan tiket dan tur
Penyimpanan di resepsionis
Penyimpanan bagasi
Layanan concierge
Layanan check-in VIP
Resepsionis 24 jam
Bahasa Lisan yang Digunakan
Inggris
Spanyol
Makanan & Minuman
Bar
Layanan kamar
Bar lobi
Kesehatan & Kebugaran
Ruang pijat
Sauna
Spa
Biaya tambahan
Area Publik
Lift
Dilarang merokok di tempat umum
Taman
Layanan Kebersihan
Pengering pakaian
Fasilitas untuk Anak
Kelompok bermain anak
Layanan Bisnis
Ruang pertemuan
Biaya tambahan
Layanan faks/fotokopi
Biaya tambahan
Layanan pernikahan
Aksesibilitas
Kamar difabel tersedia
Pintu masuk utama tanpa tangga
Keamanan & Keselamatan
CCTV di tempat umum
Alat pemadam api
Pendeteksi asap
Satpam
Kebijakan Akomodasi
Waktu Check-in dan Check-out
Check-in: Setelah 15:00
Waktu check-out: Sebelum 12:00
Jam kerja resepsionis: 24 jam
Kebijakan Tamu Anak
Anak dari segala usia diperbolehkan untuk menginap di hotel ini.
Anak-anak yang berusia antara 0 dan 11 tahun dapat menginap gratis jika tidak memerlukan tempat tidur tambahan.
Ranjang Bayi dan Tempat Tidur Tambahan
Hubungi hotel untuk mengetahui detail kebijakan ranjang bayi dan tempat tidur tambahan.
Sarapan
Cara PenyajianA la carte
| Usia | Biaya |
|---|---|
Dewasa | Hubungi hotel |
Biaya sarapan tambahan tidak termasuk dalam total biaya dan harus dibayar secara terpisah di akomodasi.
Hewan peliharaan
Dilarang membawa hewan peliharaan
Hewan Pemandu
Dilarang membawa hewan pemandu
Persyaratan Usia
Tamu utama yang check-in harus berusia minimal 18 tahun.
Bayar di Hotel
- Uang Tunai
Tentang Akomodasi
- Dibuka: 2000
- Jumlah Kamar: 22
Dengan menginap di Doña Urraca Hotel & Spa, Anda akan berada di pusat kota Querétaro, hanya 5 menit dengan berkendara dari Auditorium Josefa Ortiz de Domínguez dan Akuaduk Santiago de Querétaro. Hotel 4 ini berada 2,6 mi (4,3 km) dari Stadion Corregidora dan 4,4 mi (7 km) dari Querétaro Convention Center.
Manjakan diri Anda dengan mengunjungi spa, yang menawarkan pijat, perawatan tubuh, dan perawatan wajah. Hotel ini juga menyediakan akses Internet nirkabel gratis, layanan concierge, dan layanan pernikahan.
Nikmati masakan Meksiko di Doña Urraca, restoran fine dining yang memiliki bar/lounge, atau tetap tinggal di kamar dan nikmati layanan kamar (jam tertentu).Sarapan siap masak tersedia setiap hari dengan biaya tambahan.
Fasilitas unggulan antara lain laundry/dry cleaning, resepsionis 24 jam, dan staf multibahasa. Hotel mempunyai ruang 2 ruang pertemuan yang bisa dimanfaatkan untuk beragam acara. Antar-jemput ke bandara disediakan dengan biaya tambahan (tersedia 24 jam), dan parkir valet gratis tersedia di lokasi.
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 24 kamar berpenyejuk udara yang dilengkapi dengan minibar dan televisi LED. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda, juga saluran kabel untuk menikmati hiburan. Kamar mandi pribadi dengan shower memiliki shower rainfall dan perlengkapan mandi gratis. Fasilitas mencakup brankas dan mesin pembuat kopi/teh, serta telepon dengan panggilan lokal gratis.
Manjakan diri Anda dengan mengunjungi spa, yang menawarkan pijat, perawatan tubuh, dan perawatan wajah. Hotel ini juga menyediakan akses Internet nirkabel gratis, layanan concierge, dan layanan pernikahan.
Nikmati masakan Meksiko di Doña Urraca, restoran fine dining yang memiliki bar/lounge, atau tetap tinggal di kamar dan nikmati layanan kamar (jam tertentu).Sarapan siap masak tersedia setiap hari dengan biaya tambahan.
Fasilitas unggulan antara lain laundry/dry cleaning, resepsionis 24 jam, dan staf multibahasa. Hotel mempunyai ruang 2 ruang pertemuan yang bisa dimanfaatkan untuk beragam acara. Antar-jemput ke bandara disediakan dengan biaya tambahan (tersedia 24 jam), dan parkir valet gratis tersedia di lokasi.
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 24 kamar berpenyejuk udara yang dilengkapi dengan minibar dan televisi LED. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda, juga saluran kabel untuk menikmati hiburan. Kamar mandi pribadi dengan shower memiliki shower rainfall dan perlengkapan mandi gratis. Fasilitas mencakup brankas dan mesin pembuat kopi/teh, serta telepon dengan panggilan lokal gratis.