Heartland Hotel Queenstown

Ulasan Heartland Hotel Queenstown

Heartland Hotel Queenstown

27 Stanley Street, Queenstown, Otago, 9348, New ZealandLihat Detail Hotel
Heartland Hotel Queenstown
Heartland Hotel QueenstownHeartland Hotel QueenstownHeartland Hotel Queenstown
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Ulasan Tamu tentang Heartland Hotel Queenstown

8.6/10
Luar Biasa
115 ulasan
Ulasan terverifikasi
Lokasi9.0
Fasilitas8.2
Layanan8.6
Kebersihan8.6
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Semua ulasan(115)
Ulasan positif(108)
Ulasan dengan foto/video(44)
Kamar sangat bagus(26)
Lokasi strategis(18)
Berlokasi di pusat kota(11)
Pemandangan indah(9)
Kamar luas(8)
Terlalu berisik(8)
Sarapan lezat(6)
Harga sesuai kualitas(4)
Buruk(7)
Tamu
Kamar Superior Tempat Tidur Ukuran Queen dan Single
Check-in Feb 2025
Traveler solo
1 ulasan
6.5/10
Diposting pada 2 Mar 2025
Kamarnya lumayan. Agak tua dan ketinggalan zaman, tapi bisa merasakan pegas di tempat tidur saat berbaring. Kamar mandinya sangat tua dan pintunya tidak bisa ditutup dengan benar karena kelembapan yang menumpuk dan pintunya menggelembung. Lorong-lorongnya berbau lembap dan ada lubang di langit-langit, satu-satunya hal yang bagus dari kamar itu adalah tekanan pancuran yang luar biasa.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for the feedback from your stay. We have a refurbishment hopefully starting later this year, which will elevate the bathrooms and general room amenities. Kind regards, Gavin, Hotel Manager.
Tamu
Chalet Tempat Tidur King Size dengan Pemandangan
Check-in Jun 2025
Traveler solo
1 ulasan
10/10
Fantastis
Diposting pada 24 Jul 2025
Heartland has the ideal location - just a short walk from the heart of the city, yes the views from the King Chalet room was breathtaking. Thankful to be assigned a very nice corner room for my week’s stay. Interior of the room is kept simple yet comfortable. I had a most unforgettable stay!
Terjemahkan
Tanggapan dari Properti: Thank you very much for the feedback and rating following your stay with us. Great to see you enjoyed the hotels facilities and central Queenstown location. We hope you will look at staying with us again at Heartland Hotel Queeenstown. Thank you for the pictures, they are very good. Kind regards, Gavin, Hotel Manager.
Solo_Traveller89
Chalet dengan Tempat Tidur Ukuran King
Check-in Mei 2025
Traveler solo
2 ulasan
10/10
Fantastis
Diposting pada 3 Jul 2025
The chalet was absolutely stunning, it had gorgeous views. The staff were all fantastic, welcoming and friendly. I cannot fault a thing. My recent visit was a trip to remember! I will certainly come back to this hotel when I visit Queenstown again. Thank you.
Terjemahkan
Tanggapan dari Properti: Awesome to read your review from your stay with us in Heartland Hotel Queenstown. The chalet view rooms offer some great vistas out to the lake and mountains. We do hope you come back to stay. We look forward to welcoming you. Regards, Gavin, Hotel Manage
MoMent MeMories
Kamar Superior Tempat Tidur Ukuran Queen dan Single
Check-in Mei 2025
Traveler solo
4 ulasan
8.0/10
Luar Biasa
Diposting pada 14 Jun 2025
Big room and all amenities provided. Nice location and friendly staffs.
Terjemahkan
Tanggapan dari Properti: Great to see you enjoyed the hotels facilities and central location to the restaurants, shops and beautiful lake Wakatipu. We hope you will come back and stay with us in the future. Kind regards, Gavin, Hotel Manager.
Tamu
Chalet dengan Tempat Tidur Ukuran King
Check-in Agt 2025
Pasangan
5 ulasan
8.5/10
Luar Biasa
Diposting pada 21 Sep 2025
Decent sized room with beautiful view of the mountains. Location is excellent as it’s only a 5 minute walk to the town centre.
Terjemahkan
Tanggapan dari Properti: Thank you for providing your feedback from your stay with us. Great to read you enjoyed the room and the views on offer. The hotel does enjoy an awesome central location. This makes getting into town so convenient. Kind regards, Gavin, Hotel Manager.
Tamu
Chalet dengan Tempat Tidur Ukuran King
Check-in Feb 2025
Pasangan
1 ulasan
9.0/10
Sangat Baik
Diposting pada 27 Mar 2025
Clean comfortable and restaurant lovely. Nice quiet and close to main center.
Terjemahkan
Tanggapan dari Properti: Thank you for the feedback and the great photos. Kind regards, Gavin, Hotel Manager.
Tamu
Chalet dengan Tempat Tidur Ukuran King
Check-in Mei 2025
Pasangan
1 ulasan
9.0/10
Sangat Baik
Diposting pada 3 Jul 2025
Rooms need abit of updating but other than that it’s an alright place to stay and close walk to town.
Terjemahkan
Tanggapan dari Properti: Thank you for the rating and review following your stay with us at Heartland Hotel Queenstown. We are hoping for a refurbishment to commence later this year. Until that commences the houeskeeping teams present the rooms to a very good standard. We hope you will come back for another stay. Regards, Gavin, Hotel Manager.
AnnaChang
Check-in Mei 2025
Bepergian dengan teman
12 ulasan
9.0/10
Sangat Baik
Diposting pada 1 Jul 2025
Good location !!!! Can walk to Queenstown center, provide many services like food / laundry / weather information / etc… It’s a good experience stay this hostel!!!!
Terjemahkan
Tanggapan dari Properti: So great to read you enjoyed your stay and the hotel facilities. Thank you very much for providing your feedback and rating. We hope you will come and stay again soon. Kind regards, Gavin, Hotel Manager.
Tamu
Kamar Superior Tempat Tidur Ukuran Queen dan Single
Check-in Apr 2025
Traveler solo
2 ulasan
7.0/10
Diposting pada 23 Mei 2025
When I arrived early about 12 plus and plan to put my luggage with hotel as I know is too early for check-in. Hotel receptionist told me that I can do all the paperwork first and I have requested high floor. And it was committed that I will have high floor. When I back to hotel 3 plus, I was given 1st floor (fyi. the first-floor means go down 2 floors) and I was told by another receptionist no chance all taken and there was no note regards to my request.
Terjemahkan
Tanggapan dari Properti: My apologies for the confusion during your check in with us. I understand your frustration with the mixed messages. I will follow up with the team following your comments. Kind regards, Gavin, Hotel Manager.
LucaW
Kamar Standard Queen dan Single
Check-in Jun 2025
Keluarga
2 ulasan
8.0/10
Luar Biasa
Diposting pada 14 Jul 2025
Great locations and good services. Limited parking. Odd smell in Bathroom
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback following your stay with us at Heartland Hotel Queenstown. Great to hear you appreciated the hotels central location and services. We look forward to welcoming you back again in the future. Kind regards, Gavin, Hotel Manager
Pengguna Anonim
Kamar Standard Queen dan Single
Check-in Mar 2025
Pasangan
2 ulasan
3.5/10
Diposting pada 11 Apr 2025
Worst hotel ever. Walls are paper thin. Floors are thin as well, can hear all those luggage rolling noise like it’s right in the room We got woke up at 6am from these noise and people started checking out and caused us unable to sleep at all. The windows are not noise insulated as well, can hear all those engine noise and trucks reversing noise all morning. We could even hear people chatting at the reception in our room! Toilets are super old and cranky. Keep making moo-ing sound when someone is using the bathroom Staff was not helpful, didn’t even try to relocate us to a better room just to have a rest Literally the worst hotel I have been to ever.
Terjemahkan
Tanggapan dari Properti: Thank you for the feedback. My apologies you did not enjoy your stay. We are hoping for a refurbishment to commence in approximatley 12 months. Regards, Gavin, Hotel Manager.
S Lor
Kamar Superior Tempat Tidur Ukuran Queen dan Single
Check-in Feb 2025
Keluarga
6 ulasan
7.5/10
Diposting pada 26 Mar 2025
Nice location but the room were old also bathroom really old and some part broken as well specially shower and hand door were broken we stay one night in there. The food is really testy and reasonable price, reception work in order food and room check in as well.
Terjemahkan
Tanggapan dari Properti: Thank you for the feedback from your recent stay with us. We are hoping to undergo a refurbishment in approximately 12 months. Regards, Gavin, Hotel Manager.
Tamu
Chalet Tempat Tidur King Size dengan Pemandangan
Check-in Feb 2025
Pasangan
1 ulasan
7.5/10
Diposting pada 10 Mar 2025
In general, a very good experience. A roomy and confortable room, with excellent views to the lake, the mountains and the city. However, some, room aspects could be improved. The tub is slippery (we had a small accident). The TV set was diffucult to switch off... There are important slopes to go to the city, but this is how Queenstown is made...
Terjemahkan
Tanggapan dari Properti: Thank you for the feedback from following your stay. I hope you are okay following your incident ?.... this is very concerning. We have special non-slip mats available should the shower over bath be difficult.We are looking forward to a refurbishment in the coming year. Kind regards, Gavin, Hotel Manager.
Tamu
Kamar Standar Super King Size Bed/Split
Check-in Jun 2025
Pasangan
3 ulasan
10/10
Fantastis
Diposting pada 4 Agt 2025
Lovely hotel, perfect location and room was spotless. :)
Terjemahkan
Tanggapan dari Properti: Thank you so much. Awesome to read you enjoyed your stay at Heartland Hotel Queenstown. Many thanks for the rating and review - it is very much appreciated. Kind regards, Gavin, Hotel Manager.
Purple cane
Kamar Standar Super King Size Bed/Split
Check-in Apr 2025
Pasangan
5 ulasan
8.5/10
Luar Biasa
Diposting pada 29 Mei 2025
Room is too dark with old lightings. Few stairs to navigate to the room.
Terjemahkan
Tanggapan dari Properti: Many thanks for the feedback following your stay. I will endeavour to see which room you stayed so the bulbs can be replaced. My apoloigies this was not in order during your stay with us. Kind regards, Gavin, Hotel Manager.