Mercure Queenstown Resort

Hotel ini terletak di Gunung Fern, di mana Anda dapat menikmati pemandangan indah Danau Wakatipu. Cocok untuk mengemudi sendiri, dan parkir gratis di hotel. Hanya membutuhkan waktu beberapa menit berkendara ke kawasan Queenstown yang ramai. Fasilitas kamar lengkap dan kebersihan cukup memuaskan, tapi sarapannya agak sederhana. Rasio harga/kinerjanya bagus, dan secara umum saya puas bepergian dengan bayi saya!

Saya memesan kamar king bed dengan pemandangan danau. Gambar yang saya pesan menunjukkan jendela besar. Tapi pada malam pertama saya mendapat kamar di gambar 1. Setelah berebut akhirnya dikasih kamar sesuai gambar di malam kedua... Ada juga masalah seperti nama orang yang salah di check-in saya, dan fakta bahwa saya hampir diberikan kamar orang lain, dan makanan ringan di snack bar yang dikenakan biaya tidak tersedia... Menurut saya salah satu reviewer benar. Kecuali pemandangan danau, fasilitas lainnya sama dengan Express Hotel... jauh lebih baik dari mereka dengan harga yang sama.

When I was taking a shower on the first day, I found that the shower gel provided by the hotel was in an empty bottle. I left at nine o'clock the next morning and put up a sign saying that the room needed to be cleaned. As a result, when I came back at three o'clock in the afternoon, the room was still not clean. I have stayed in so many hotels, but this is the first time I have encountered such poor service in a hotel.

Amazing room view. Good facilities and very quiet surroundings.

Bathroom door is glass made and not able to close in full. Except this, it is a great stay. Hotel location is great with fabulous view.

Great experience here!! If we have a chance to Queenstown , this hotel is my first choice.

Room was very stinky and we were told we were upgraded but we werent. Buffet was very limited too

Lovely lake view from the room and hotel terrace. Queenstown stay become even pleasant with this location. Friendly staffs, bar menu drinks and breakfast was awesome. Its 10/10 place to be , adding sugar on top for Queenstown city

Had a great time staying at this hotel, the view is unbeatable! Room service, amenities, and location was great! Staff are awesome, our room was bumped up for free!!