Gorgeous room and property, and the Resteraunt has amazing food. However everything else about this place is an absolute joke. No AC in the room in 2025 when mini splits and even window units exist, is unacceptable in a climate like Belize, especially at this resorts price point. The lady at the front desk was very rude and condescending. They used the same product as body wash in the shower and handsoap in the bathroom sink, not to mention not including shampoo and conditioner- again, embarrassing for a hotel claiming to be luxurious. Their website claims every stay includes 3 meals a day, this is a lie, and simply entrapment, to get you to pay for the overpriced food they claimed was included with EVERY stay, they know you can’t go anywhere else, given their abhorrent dirt road into the property (other dirt roads we’ve traveled on during our trip have been very well maintained) and can’t starve. No mini fridge in the room is a joke, I’ve stayed in budget hotels with a fridge. On top of all of that, they can’t even waive the national park fee for those staying on the property…. Honestly, I could go on and on about how awful this place is but I’ll leave it at stay as far away from this place as you possibly can, worst hotel of the trip by far, and possibly one of the worst I’ve ever stayed at. If I could leave lower than a 1 star, I would.
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