Ulasan Shanhai Holiday Hotel

The hotel room is quite old. Light switches do not function well. Wifi is weak. The phone in the room doesn't work. The refrigerator does not work. The air conditioner works well. Breakfast is good. Receptionists are nice and helpful.

Very good location in the ancient city. The structure of the hotel is very nice too.

Very well located hotel. Old but with charm. Good breakfast

It was such an unique experience to stay in a hotel inside the ancient city wall, it felt like travelled back to China in the olden days. As it was off-peak season when we visited 山海关，we were upgraded to a family room, which mean there is a separate bedroom with a single bed, on top of a master room with a double bed. As it was rather cold and we were tired from all the walking, we decided to make life easy by eating at the restaurant within the hotel. We didn't expect much though. But..., we were much much more than surprise the dishes were Ace standard, be it in presentation or taste! A big big thumb up! The staff were extremely friendly and helpful. All in all, we really enjoyed the service extended to us! It is no doubt hotel staff in China places their guests at top priority, making them feel at home at all times. P.S the teapot was not filled with tea but a yummilicious 松茸汤。

Upsides: charming low-rise hotel; convenient location in the old town, friendly and helpful staff (though limited English), generous buffet breakfast Downsides: a raucous and chain-smoking (but amicable) group of other guests. A leaking washbasin (fixed promptly). No bar. Would stay happily again.

Excellent location near the west gate of the walled town . Walking distance to all corners of the old town. The hotel is built in ancient Chinese style and is a popular photo spot for tourists. The room is not well soundproofed but, fortunate for us, noises were minimal during sleep hours. Shower and air-conditioning (heating) could be improved.

This is a very well-appointed and comfortable hotel located within the old town walls of Shanhaiguan, 50 yards or so from the east gate. It is built and decorated in the traditional style of the area. Large, comfortable beds, the a/c unit warms the room. A filling and varied breakfast is delivered to the room in the morning. The staff are cheerful and pleasant. The hotel boasts a restaurant in a separate building which serves a wide selection of delicious food. Private dining rooms are available. I thoroughly enjoyed my stay here and would be very happy to return.

I had a very good stay. The first room they gave me, there was mold in the bathroom. It was quickly resolved as they upgraded my room. Very friendly and accommodating staff. Location is amazing, right in the centre of the old town. Will definitely be returning!

good environment

酒店位置便利，在古城裡，步行遊玩古城很方便，給我留下最好的就是服務。辦理入住時前台曆經理主動看出了我的入住需求，主動提出為我們三口做標間拼床處理，還告訴我們遊玩攻略，送孩子一個零食禮包，讓我體驗到了星級服務。是一次欣喜的住宿體驗。

首先滿分送給服務人員，親切熱情周到細緻，不厭其煩地給我們解決問題👍。其次都是硬傷，我們定的親子房間黴味挺重，房間沒有制熱晚上有點冷，卻也不妨礙依然有很多蚊子。房間設施都很舊，還好比較乾淨，早餐種類不多但是能吃飽，菜品沒了很快就添加上。

設施比較老舊，保潔人員不到位，基本屬於糊弄事，實在太臟了就得自己幹，我住酒店還拖了遍地，花5百一晚真是不合適。服務員反向扣費也是沒誰了，不足部分向上進位，而且不吱聲，默認操作。能不能幹什麼提前説一下，真是夠了😡

中秋後出遊，避開了擁擠，更多了一份愜意，很享受的放鬆之旅。就像首頁視頻上的一樣，確實很安逸舒服，設計風格滿滿，古色古香的很有韻味。前台小姐姐服務很棒，詳細的介紹每一個景點路線，很貼心呀，房間很簡約，但是配的拖鞋和洗護用品都很高檔，比一些星級酒店的還要好，早餐種類也挺多的，葷素搭配吃的很好，很滿意的一次入住體驗，強烈推薦呀？

酒店在景區內，遊覽山海關第一關非常方便，夜遊更美！四合院挺漂亮的，早餐豐富，很好吃！就是設備有些老舊，空調衹出冷風，衹能關閉空調，晚上睡覺挺冷的。另外，電視機打不開，牆壁電也時有時無。