Steigenberger Alcazar

It’s far from other tourist attractions but lovely! And highly recommend:) food was so good!

No amount of words can describe this hotel , from arrival to departure we were treated like Royalty. Upon arrival we were greeted with Prosecco in proper flute glasses. I noticed the most gorgeous aroma throughout the whole of reception and bar area. We were taken by cart to our gorgeous ground floor room which was directly opposite the Adult only pool. Room was modern, spacious and clean. Bed was a comfy king size. Bathroom had separate bath and shower with twin sinks and toilet area. Cleaners came every day and replenished tea bags, coffee, fresh juices, milk, beers, Oreo and wafer biscuits, and crisps. Pool areas were extremely clean and never full so always managed to get a bed. Pool guys work hard cleaning sunglasses and carrying towels to your bed and if cabanas weren’t available they will fetch you an umbrella. We stayed around the adult pool as it wasn’t as busy or didn’t have music playing . I have to shout out to Mostafa & Khalid the barmen, mostafa especially as he always went the extra mile and was always so happy. Magnum style ice cream available all day free of charge. Pool staff will walk around offering crisps, fruit kebabs and sunglasses cleaning. Plenty of ala carts to choose from all with amazing food, and the main buffet restaurant has a great selections of food for everyone. Waiters are efficient and friendly. The beach is mainly gritty type sand but very clean and the water is clear with beautiful fish, you can walk out to sea as far as the coral reef, which is at the end of the pier. There is a beach restaurant which becomes a seafood restaurant of an evening, but also has other delights on the menu. Word of warning, if you go to the beach area to eat ensure you spray with Off spray, or you will be bitten by sand flies. The hotel does have its own shop out the front and to the right of reception. Across the road from the main gates are a few shops including a pharmacy and small supermarket. la strada is the main shopping strip in Nabq bay which is about 5 min taxi drive. The walk is exhausting even if an evening in the heat! I will 100% recommend getting a taxi from the reception who use their own licenced drivers. Ask for “Tamer” he speaks good English and is such a nice friendly guy. You will not be disappointed with this hotel

Well what a beautiful hotel, we had a excellent experience we will definitely go back next year. Our room 2133 as with all rooms where very clean and comfortable, cool air conditioning, plenty of storage with a balcony and pool view Staff make this hotel a happy setting , they are all very polite and greet you every-time you walk past with a good morning, afternoon, evening with a smile and cannot do enough for you Food was by far the best we had, all freshly cooked from the buffet to the al a carte restaurants. We tried all the al a carte restaurants booking these couldn’t be simpler all done online once you scanned the hotel QR code Hama Japanese Limoni Italian Amoura Lebanese Sanafir Seafood La Maison Mediterranean There are 3 pools, top pool which is the one we stayed most of the time this had a gentle slope one end to get into or steps the other end this also had a separate small children’s pool under a shaded roof , middle pool this one was where most of the pool games were played also had a children’s pool but not shaded, bottom pool this is a Adult only pool very quiet all big enough to cool down in and plenty of room for sunbeds some in the shade when it gets too hot, All the pool staff were brilliant they would come round every now and again with cold face towels, fruit kebabs, sunglass cleaning or spray you with cold water. Drinks waiters came round with a trolley but I think we came in a quiet time as after the first week they would just take your orders I would just say your on holiday take it easy just chill don’t let things spoil your time by moaning about little things staff work long hours ( 12hours a day plus. 7days a week) Just a big thank you to all the staff especially the pool staff who made our stay special