Second Sharm Al Shiekh, Qesm Sharm Ash Sheikh, South Sinai Governorate, 15000, EgyptLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4/5
Luar Biasa
54 ulasan
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Ulasan terverifikasi
Lokasi4.0
Fasilitas3.9
Layanan4.0
Kebersihan4.0
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Tamu
Kamar Standar dengan Pemandangan Taman Bebas Rokok
Menginap di Nov 2024
Bepergian dengan teman
1 ulasan
4.2/5
Luar Biasa
Diposting pada 13 Nov 2024
Hotel was nice and staff friendly. Food repetitive.
The beach was nice but couldn’t swim had to walk 500m out as shallow.
Terjemahkan
PrattLisa
Kamar Standar dengan Pemandangan Taman Bebas Rokok
Menginap di Mar 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 13 Mar 2024
Only a short stay, very large room kept nice and clean. Lovely animation team working hard to make your holiday fun. All the staff were friendly and attentive. Didn't really eat at the hotel so can't comment on the food
Terjemahkan
Tamu
Kamar Standar dengan Pemandangan Taman Bebas Rokok
Menginap di Mei 2024
Sendiri
4 ulasan
5.0/5
Fantastis
Diposting pada 22 Mei 2024
Nice hotel with good service
Terjemahkan
Tamu
Kamar Standar dengan Pemandangan Taman Bebas Rokok
Menginap di Apr 2024
Keluarga
1 ulasan
1.2/5
Diposting pada 26 Apr 2024
Slechtste ervaring ooit, ik heb boeking geplaatst voor 8 personen 2 kamers. Kom ik aan word er gezegd, dat er maar gereserveerd is voor 2 personen. Moet ik weer een extra bedrag betalen. Word totaal niet geholpen door de hotel. Slechtste service. Dubbel genaaid met trip.com
Terjemahkan
Tamu
Kamar Standar dengan Pemandangan Taman Bebas Rokok
We stayed at the Aurora oriental resort for 11 nights between the 3-14th November. Arrived just after 20.00, check in was swift and efficient. Left our bags at reception and were told to go for dinner and when we finished to return back to reception and we would be shown to our rooms with our luggage taken for us. W had booked 2 rooms as no family rooms were available when booking the holiday. We were given 2 double interconnecting rooms rooms, which were very large with 2 double beds in each. Rooms had air conditioning, a fridge and a kettle with tea and coffee restocked everyday. They could do with a bit of updating, but good otherwise. The cleaner for our rooms (277/279) Hassan was great, really friendly. Made some really good art with towels. Our daughter had her birthday when we were there and he decorated the room. Later on he came and delivered a cake for her. The hotel grounds are very big and well maintained with 3 pools, one with a slide in it. Plenty of sun lounges available and the people who give the towels and set your loungers up are lovely and very helpful. Life guards are friendly and always watching over the pools. The beach is accessible from the hotel, its a nice 5 minute walk from the main hotel area. There is a shuttle bus that goes every hour if you don't want to walk. The beach is lovely, lots of loungers and a bar available where you can get food at lunch time if you don't want to walk back up to the main restaurant. It can be quite difficult to get around the hotel if you have mobility issues or have small children in pushchairs. There is only 1 lift that I could see and to access the restaurant by using the lift it would take you outside the building down a steep ramp and then back up another small ramp to access the restaurant. The staff in the restaurant were fantastic, always willing to help and friendly. After a couple of days we didn't even need to order drinks, they were just brought for us. The food was plentiful, a great choice of everything. You never went hungry. The breakfast chef, Mustafa was great, as soon as he saw us, our eggs/omelettes were being prepared. The animation team were great, all friendly and polite. Had activities throughout the day and they engaged with people in a very polite way. There was no pressure to join in if you didn't want to. Bakar and Dom were great with my disabled daughter. The kids club was good, ran by a lovely young lady called Natasha who my daughter Amelia was very fond of. She also took the mini disco at night. There was entertainment every night, some times at the amphitheatre or at the beach. All in all it was a very nice holiday. The hotel is nice a little dated in parts, but the staff make up for this. Everyone member of staff is brilliant, all so hard working and polite. They really are a credit to the hotel.
Terjemahkan
Tanggapan dari Properti: Dear Ant Greetings from Aurora oriental Resort. Thank you for the kind words! We are glad that you enjoyed your stay at Aurora oriental Resort Resort and that all the staff were professional and attentive to your needs. We strive to make our guests feel comfortable, and we are very pleased that we were able to do so. We are especially pleased to hear that all the staff and animation made your stay so special. We will be sure to pass on your kind words to them. We are grateful for your kind words and are thrilled to have had the opportunity to create an unforgettable experience for you. We look forward to welcoming you back in the near future. Best Wishes, Team of Aurora oriental Resort
Boxersmiles
Menginap di Nov 2024
Pasangan
5.0/5
Fantastis
Diposting pada 26 Nov 2024
We have just come back from having the most amazing 2 weeks at this hotel. From the moment we arrived we were looked after like no other hotel we've been in. Our House keeper Almed Fathy made the most amazing towel art I've ever seen. Cleaned the room every single day and always greeted us with a smile & wished us a lovely day. He is a credit to this hotel. The Towel guys at the Beach again were amazing looked after us for the 2 weeks like royalty. We went to the beach everyday as it's what we prefer and again it's amazing. The Barman in the Lemon & Twist bar Abdo again after 3 days knew our drinks and as soon as you walked in drinks were done . The Hotel it's self was great .We couldn't fault the food so much choice to choose from breakfast lunch and dinner. Rooms were lovely good air conditioning, the bathroom good, and always a lovely hot shower. Every member of staff in this hotel was very polite and helpful. Location was brilliant as nice bars and restaurants just outside if you wanted something else. Would definitely return to this hotel. Many thanks again to everyone at this hotel.
Terjemahkan
6/10
Tanggapan dari Properti: Dear Simon Greetings from Aurora oriental Resort. Thank you for the kind words! We are glad that you enjoyed your stay at Aurora oriental Resort Resort and that all the staff were professional and attentive to your needs. We strive to make our guests feel comfortable, and we are very pleased that we were able to do so. We are grateful for your kind words and are thrilled to have had the opportunity to create an unforgettable experience for you. We look forward to welcoming you back in the near future. Best Wishes, Team of Aurora oriental Resort
trinity s
Menginap di Nov 2024
Keluarga
5.0/5
Fantastis
Diposting pada 30 Nov 2024
The service was amazing at the hotel and the house keeper (Gomma) ensured our rooms were kept clean and created lovely decor on the beds each day. Food was freshly prepared and a large cuisine to choose from. The staff were amazing and nothing was too much for them.
Terjemahkan
Tanggapan dari Properti: Dear Trinity Thank you for choosing the resort and for taking a part of your valuable time to post this review. We are pleased to read that you have enjoyed your stay and we met your expectations, Sincerely, Team of Aurora oriental Resort
Eric F
Menginap di Nov 2024
Bepergian dengan teman
5.0/5
Fantastis
Diposting pada 26 Nov 2024
One of the most wonderful trips of my life! Great staff and amazing animation team who could make us feel at home. Had so much fun with all the activities we had, from day trips to parasailing at sunset…I’ll definitely come back, left a piece of my heart there
Terjemahkan
Tanggapan dari Properti: Dear Erica Thank you for your feedback. We are glad that you had a wonderful experience and enjoyed every aspect of your stay. Our staff take great pride in providing excellent service and we are delighted to hear that they were able to exceed your expectations. We are especially pleased to hear that all the staff and animation made your stay so special. We will be sure to pass on your kind words to them. Looking forward to seeing you coming again. Best Regards, Team of Aurora oriental Resort
654mayan
Menginap di Nov 2024
Keluarga
5.0/5
Fantastis
Diposting pada 26 Nov 2024
Amazing hotel, the food was amazing very friendly staff especially the animation team, lil boy loved the mini disco and also the animation team. we are deffo going to stay in this hotel on our next visit, they had different entertainment for everyone
Terjemahkan
6/7
Tanggapan dari Properti: Dear Maya Thank you for your feedback. We are glad that you had a wonderful experience and enjoyed every aspect of your stay. Our staff take great pride in providing excellent service and we are delighted to hear that they were able to exceed your expectations. We are especially pleased to hear that all the staff and animation made your stay so special. We will be sure to pass on your kind words to them. Looking forward to seeing you coming again. Best Regards, Team of Aurora oriental Resort
U6217PUalexandrab
Menginap di Nov 2024
Bepergian dengan teman
5.0/5
Fantastis
Diposting pada 22 Nov 2024
Returned yesterday from a fantastic week away with friends, although the hotel is dated it is immaculate and the staff are amazing, shout out to Hassan who cleaned our rooms, all the bar staff. The food at the buffet was great, plenty to choose from and always replenished. The ladies in the spa were also brilliant. Location of this hotel is spot on plenty close by, hugely recommended
Terjemahkan
Tanggapan dari Properti: Dear Alexandra Greetings from Aurora oriental Resort. Thank you for the kind words! We are glad that you enjoyed your stay at Aurora oriental Resort Resort and that all the staff were professional and attentive to your needs. We strive to make our guests feel comfortable, and we are very pleased that we were able to do so. We are grateful for your kind words and are thrilled to have had the opportunity to create an unforgettable experience for you. We look forward to welcoming you back in the near future. Best Wishes, Team of Aurora oriental Resort
Vytautė S
Menginap di Nov 2024
Keluarga
5.0/5
Fantastis
Diposting pada 22 Nov 2024
Very nice hotel, great staff, delicious food and wonderful surroundings. The sea is just a few minutes from the hotel and the environment is pet friendly. Thank you for the smiles and professionalism of the staff. The room is always perfectly cleaned. A special and big thank you to Sayed and his boss Muhamed!!!♥️
Terjemahkan
Tanggapan dari Properti: Dear Vytautė Thank you for your wonderful review! The team is delighted to hear that you had a great experience and enjoyed all the activities we have to offer. Thank you for your kind words about all staff at Aurora Oriental Resort to make your stay a memorable one. We strive to provide our guests with the best possible experience and we are delighted that it exceeded your expectations. We are looking forward to seeing you again. Stay healthy and I wish you all the best, Team of Aurora oriental Resort
Darren F
Menginap di Nov 2024
Pasangan
4.0/5
Luar Biasa
Diposting pada 21 Nov 2024
Rooms Dated, in need of repair, tiles 20 in total in bathroom cracked! Bath grouting dirty Bed comfy, air on ok, room cleaning, very good. We had a room extension it’s around £5 per hour, unfortunately the PERVY room cleaner was outside our window sweeping before we left. Food You won’t go hungry! Great selection and variation excellent Drinks Ok, not great you have to ask for a glass or you are given plastic, not great, staff are superb Beach/sea and bar Beach is clean and beds very comfortable, sea warm to paddle you can walk in very calm and shallow, sealife…. We have visited Sharm some 12 times before and this is the worse we’ve seen, no coral and only a few fish, bar good for cool drinks, lunch buffet not great , same daily pizza chips, burgers, go into the hotel. Hotel dogs are calm and friendly don’t be scared. Entertainment Didn’t get involved, those who did seemed to enjoy, watched part of one nights show at the amphitheater uncomfortable seats, no where to get a drink, hence only saw part of one show. Outside A good selection of shops if you can take the persistent aggravation, it drives me mad, best to just ignore them as they all say the same crap! Pools We’re freezing in October, one said it was heated IT WAS NOT! Pool staff were excellent special shout out to OBAMA kind and very attentive. Airport Is only 15 mins away, unless you have loads of drop offs! All in all it was a relaxing holiday, great food,drinks ok, I would return my wife says she would prefer elsewhere, but these rooms need to be refurbished!
Terjemahkan
Tanggapan dari Properti: Dear Darren Greetings from Aurora oriental Resort. Thank you for the kind words! We are glad that you enjoyed your stay at Aurora oriental Resort Resort and that all the staff were professional and attentive to your needs. We strive to make our guests feel comfortable, and we are very pleased that we were able to do so. We are grateful for your kind words and are thrilled to have had the opportunity to create an unforgettable experience for you.We delight to inform you that we value every guest comment and experience. Your feedback has been noted for review and guidelines for improvements. By listening to our guests and understanding the needs and requirements is the only way for us to adjust ourselves and improve our hospitality way. We will always be open for feedback and suggestions. We look forward to welcoming you back in the near future. Best Wishes, Team of Aurora oriental Resort
Malleriina
Menginap di Nov 2024
Sendiri
5.0/5
Fantastis
Diposting pada 18 Nov 2024
I liked the carefree and calm atmosphere of the hotel. From arrival to completion I encountered nothing but friendly and helpful service. The room was cleaned daily and I wasn't bothered by its slightly worn appearance. It was extra nice to always find a decoration of towels on the bed when entering the room. The animation team did not force anyone to participate, they were always good-natured and ready to talk. The food was varied - the only downside I would add is that the floor is quite slippery and you should be careful when returning to the table with your food. There were sunbeds by the pool, towels were always provided and the parasol was opened. I definitely recommend this hotel.
Terjemahkan
Tanggapan dari Properti: Dear Malleriina Thank you so much for taking the time to share your wonderful feedback following your most recent experience at Aurora oriental Resort. We are delighted that we had the opportunity to welcome you and that you had such an outstanding time. We are so happy to hear that your experience was 5 stars as our staff take great pride in the service we provide on a daily basis. We delight to inform you that we value every guest comment and experience. Your feedback has been noted for review and guidelines for improvements. By listening to our guests and understanding the needs and requirements is the only way for us to adjust ourselves and improve our hospitality way. We will always be open for feedback and suggestions. It was an immense pleasure hosting you and we look forward to welcoming you again in the near future. Thanks again! Best regards, Aurora Oriental Resort team
Happiness01652888457
Menginap di Nov 2024
Keluarga
5.0/5
Fantastis
Diposting pada 12 Nov 2024
This was my second stay at this hotel and it didnt disappoint. Amazing hotel with Amazing staff who all work so hard from the cleaners to the reception nothing is to much trouble. Big shout out to the life guard Ahmed Hanafy who works so hard every day and our cleaner Mahmoud I think his name was who makes the best towel art everyday. Also both Mohamed's from pit stop that make the best cocktails and Milad from the quiet swim up bar that always had a service with a smile. The food was the nicest we have had at an AI with lots of choice. Rooms are clean and very spacious. Until next year we will definitely be back.
Terjemahkan
6/9
Tanggapan dari Properti: Dear Sharon Thank you for your wonderful review! The team is delighted to hear that you had a great experience and enjoyed all the activities we have to offer. Thank you for your kind words about all staff at Aurora Oriental Resort to make your stay a memorable one. We strive to provide our guests with the best possible experience and we are delighted that it exceeded your expectations. We are looking forward to seeing you again. Stay healthy and I wish you all the best, Team of Aurora oriental Resort