19 Km South El Quessir Marsa Marsa Alam Road, Qesm Al Qoseir, Red Sea Governorate, 84721, EgyptLihat Detail Hotel
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Ulasan Tamu tentang Novotel Marsa Alam Beach Resort
8.9/10
Very Good
48 ulasan
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Ulasan terverifikasi
Location8.9
Amenities8.9
Service8.9
Cleanliness8.9
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All reviews(48)
Positive reviews(38)
Reviews with photos/video(16)
Negative reviews(3)
哓爚
Standard Queen Room - Pool Side
Check-in Nov 2024
Family
12 ulasan
8.0/10
Very Good
Diposting pada 2 Jan 2025
I was quite satisfied. The service staff was very warm and simple, and the food was delicious. The beef was especially good.
Teks AsliTerjemahkan dengan Google
Guest User
Check-in Feb 2025
Other
10.0/10
Outstanding
Diposting pada 19 Mar 2025
Amazing animation team in a wonderful hotel! Different activities every day and cool after parties in its bar. Body the DJ helped us create perfect atmosphere and crush the dance floor. Their beauty salon takes care of every imaginable issue and does it perfectly! Very few souvenir shops in the area.
Tanggapan dari Properti: Dear Guest, Greetings from Novotel Marsa Alam We would like to thank you for choosing Novotel Marsa Alam for your vacation and we are pleased to express our excitement to receive your helpful and warm feedback about your stay at our hotel. Thank you for sharing such a nice review about your stay at Novotel Marsa Alam. We are extremely pleased that you had a great time during your stay and that you appreciated our services and facilities. Thank you once again for spending your vacation at our hotel and we look forward to welcoming you back to Novotel Marsa Alam or any of the Accor Hotels groups worldwide and becoming one of Accor's fans and members. Best regards Management Team
AdilaBeganovkc
Check-in Des 2024
Couples
10.0/10
Outstanding
Diposting pada 19 Jan 2025
We had an incredible time at this hotel! The overall design, especially the gardens, was absolutely stunning (the gardeners are doing an amazing job!). Our room was spacious, equipped with everything we needed, and the bed was very comfortable. The cleaning staff ensured our room was spotless every single day. The food was delicious, with plenty of options to choose from. Every night, there was a BBQ featuring a variety of meats, so there was always something new to enjoy – you definitely won’t get bored of the food! The beach area was fantastic, offering activities like volleyball, pétanque, and even camel rides. One of our favorite features was the pier, where you can snorkel at the end. The underwater world was breathtaking, and the lifeguard was attentive, making sure we felt safe throughout. A huge shout out to the animation team for their incredible effort! The evening shows were fantastic and SO MUCH FUN, and the daily activities like aqua aerobics and volleyball added so much fun to our stay. A special thanks to queen Berta for going above and beyond to make everything even more enjoyable – she’s truly the best! Also, a big thank you to Miriam (I hope I’ve spelled her name correctly; she works in guest relations at the desk next to reception) for helping me organize a birthday surprise. I really appreciate her help! For the downsides: The breakfast bag we received for our early morning flight was disappointing. (This is provided when your flight departs too early for the regular breakfast service.) Unfortunately, it didn’t match the amazing breakfasts we enjoyed at the hotel – we only managed to eat the banana, as the rest wasn’t very appetizing. Lastly, we were constantly disturbed by a variety of sellers trying to promote/sell excursions or the hotel’s amenities. We were constantly being interrupted while we were reading, talking, and even while we were sleeping. We understand this is common in many hotels in Egypt, but it would be a significant improvement if the hotel made an effort to minimize these disturbances. For example, it would be much better if, during check-in, guests were informed about where to find these sellers in case they were interested in booking excursions or spa treatments. Overall, we truly enjoyed staying at this hotel and can’t wait to return!
6/19
Tanggapan dari Properti: Dear Guest, Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and were impressed with our comfortable beds, diverse dining options, stunning coral reefs and attentive staff. It is always a pleasure to know that our efforts in creating a peaceful and memorable retreat for our guests were successful. Your kind words about our team, especially our waiters, mean a lot to us. We will take your comments regarding the breakfast bag and ٍsellers into consideration. We hope to welcome you back soon for more relaxation and underwater exploration! Best regards, Management Team,
Mateusz K
Check-in Jan 2025
Family
10.0/10
Outstanding
Diposting pada 26 Feb 2025
The hotel is beautiful and the reception is very good the food is amazing ,the rooms are large and in order The atmosphere is nice at partties there are always respectable people and it is suitable for everyon ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
6/11
Tanggapan dari Properti: Dear Guest, Greetings from Novotel Marsa Alam We would like to thank you for choosing Novotel Marsa Alam for your vacation and we are pleased to express our excitement to receive your helpful and warm feedback about your stay at our hotel. Thank you for sharing such a nice review about your stay at Novotel Marsa Alam. We are extremely pleased that you had a great time during your stay and that you appreciated our services and facilities. Thank you once again for spending your vacation at our hotel and we look forward to welcoming you back to Novotel Marsa Alam or any of the Accor Hotels groups worldwide and becoming one of Accor's fans and members. Best regards Management Team
Marika K
Check-in Feb 2025
Family
10.0/10
Outstanding
Diposting pada 12 Mar 2025
The "Novotel" hotel in Marsa Alam is a true gem among accommodations where I had the honor of staying. Located right by the sea, it welcomes guests not only with stunning views but also with exceptional service. The staff is incredibly polite, and communication in English makes ordering or changing reservations seamless. Guests are treated with exceptional care and attention. The cuisine at the hotel is a true feast for the senses. Each meal can be composed according to personal preferences, using a rich buffet. As part of the All Inclusive offer, three meals are served, and alcohol is unlimited and free until midnight, making moments spent at the table even more joyful. Additionally, snacks are available between meals, and the pools invite relaxation. The hotel also offers free beach towels, daily towel exchange, and room cleaning. Guests can count on assistance with luggage transport to and from their rooms. Furthermore, the travel agencies in the hotel offer a variety of excursions and transportation to local attractions. Evening entertainment, such as showtime, adds magic to the stay. After the performances, there are discos where the DJ adapts the music to the tastes of all guests, and favorite tracks can be requested. The DJ, with incredible charisma, knows how to excite participants by presenting choreographies for interactive dances. I wholeheartedly recommend this place to everyone!
6/7
Tanggapan dari Properti: Dear Guest, Greetings from Novotel Marsa Alam We would like to thank you for choosing Novotel Marsa Alam for your vacation and we are pleased to express our excitement to receive your helpful and warm feedback about your stay at our hotel. Thank you for sharing such a nice review about your stay at Novotel Marsa Alam. We are extremely pleased that you had a great time during your stay and that you appreciated our services and facilities. Thank you once again for spending your vacation at our hotel and we look forward to welcoming you back to Novotel Marsa Alam or any of the Accor Hotels groups worldwide and becoming one of Accor's fans and members. Best regards Management Team
Petasek77
Check-in Nov 2024
Couples
6.0/10
Diposting pada 4 Des 2024
Location: Hotel is placed on the nice beach, but you can go to the sea only on 3 places - there are marked 2 "lagoons" by buoys and they are really small (the bigger one approx 4x4 m) therefore swimming is out of question. Also high of the water in these "lagoons" are max 1 m (in case of low tide it is even less). Third option is pier, but during our stay it was open only 2x (7 days stay) due to wind. Pools: nice pools but very cold water Accomodation: nice hotel and nice room. There is A/C in the room but it is so loudy that you can´t have it on while sleeping Food: very good food, a lot of options to choos from. Only if you are coffe lover bring your own coffe - I was quite suprised that you can´t even buy a good coffe - there is no good coffe machine anywhere in this hotel. Staff: very friendly and helpful people Overall: It is nice hotel with nice staff but due to the fact that we were not able to swim in the sea most of the time we will not return to this hotel. I´m going to the seaside to be able to swim in the sea and not only look at it or stand in it.
Tanggapan dari Properti: Dear Guest, Sunny greetings from Novotel Marsa Alam! We would like to thank you for choosing Novotel Marsa Alam for your vacation and we are happy to express our satisfaction for receiving useful and creative feedback about your stay at our hotel. Thank you very much for sharing your review of your stay at Novotel Marsa Alam. Your feedback is very important to us. We will review all requests and bring them to the attention of the hotel management and staff. Thank you again for spending your vacation at our hotel and we look forward to welcoming you again at Novotel Marsa Alam or any Accor Hotels group hotel around the world, and becoming one of Accor's fans and members. Best Regards, Management Team
Aneta J
Check-in Okt 2024
Family
10.0/10
Outstanding
Diposting pada 23 Nov 2024
Everything is fine. Especially Mustafa - cleaning man .Thank you very much for every day towel figures you make for us Than you for everything. Food is very good, animation also. Weather is beautiful. Nice hotel, You can come and rest and relax in this hotel very well.
Tanggapan dari Properti: Dear Guest, Sunny greetings from Novotel Marsa Alam We would like to thank you for choosing Novotel Marsa Alam to spend your vacation and we are glad to express our thrilling to receive your useful and heartfelt review on your stay in our hotel. Thank you so much for sharing such a lovely review on your stay at Novotel Marsa Alam. It gives us immense pleasure to read that you had an amazing time during your stay and thoroughly enjoyed our services and amenities. Once again thank you for spending your vacation in our hotel and we are look forward to welcoming you back in Novotel Marsa Alam or to in any of Accor Hotels Group worldwide as well as to became one of Accor Fans and Members Best Regards, Management Team
Bartłomiej S
Check-in Okt 2024
Couples
10.0/10
Outstanding
Diposting pada 17 Nov 2024
Very nice hotel. Food is tasty, and selection is more than enough for every one to choose from. Many activities possible, ping-pong, gym etc. and each day you can participate in interesting animations. Big thanks to housekeeping, especially Moustafa Mahmoud for beautiful decorations
Tanggapan dari Properti: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Guest User
Check-in Mar 2025
Solo travelers
10.0/10
Outstanding
Diposting pada 28 Apr 2025
Great and calm hotel. Very nice and friendly staff and animation team. Food is delicious. Every day there is a different style and taste of food. Healthy food included. Rooms are very good and clean! The resort is big enough. Great gym with helpful trainer. ❤️
Guest User
Check-in Mar 2025
Other
2.0/10
Diposting pada 25 Apr 2025
Hotel with great oportunities however service in F&B outlets needs big improvmenst. We went to many hotels in this region but first time I have experienced that there is no service while the bar is still open. The person who is in charge of beach bar closes whenever He wants. Bar closes at 18:00 but this barman goes to lifeguards desk at 17:00 and pretendens its nobody there or He just leave his work while still should be open even thought He sees us standing there. He also told us many times that drinks has finished that’s why He needs to close which was unfortunatelly not true. I spoke to General Manager about it but He was not interested at all in listening to my opinion. There is this saying “A fish rots from the head down” and its always true. They have an advantage thouht the hotel is very green and there is plenty of gardners working all day long to make it looks nice. Our housekeeping person was good. Thanks for that.
148szymonw
Check-in Agt 2024
Family
10.0/10
Outstanding
Diposting pada 10 Sep 2024
Mustafa Mahmoud was our room cleaner. Every day he make a beatiful figures from towel on bed. He was very friendful and helpfull. Room was very clean, he left every day new bottel with water. We came talk with him and get many helpful information. He speak english and a little bit Polish. Great Man
6/13
Tanggapan dari Properti: Dear Guest, Sunny greetings from Novotel Marsa Alam We would like to thank you for choosing Novotel Marsa Alam to spend your vacation and we are glad to express our thrilling to receive your useful and heartfelt review on your stay in our hotel. Thank you so much for sharing such a lovely review on your stay at Novotel marsa Alam. It gives us immense pleasure to read that you had an amazing time during your stay and thoroughly enjoyed our services and amenities. Once again thank you for spending your vacation in our hotel and we are look forward to welcoming you back in Novotel Marsa Alam or to in any of Accor Hotels Group worldwide as well as to became one of Accor Fans and Members Best Regards,
Leszek W
Check-in Mar 2025
Couples
10.0/10
Outstanding
Diposting pada 6 Apr 2025
Great hotel, very nice and helpful staff. Great animators, very good show in the evenings. Greetings to Keroles the best room cleaner. Great food, it was delicious. Rooms clean, very nice We will definitely come back. Thank you for a nice stay.
Tanggapan dari Properti: Dear Guest, Greetings from Novotel Marsa Alam We would like to thank you for choosing the Novotel Marsa Alam for your vacation and appreciate your helpful and warm feedback about your stay at our hotel. Thank you for sharing your positive feedback about your stay at the Novotel Marsa Alam. We are pleased that you enjoyed your stay and appreciated our services and facilities. Thank you again for choosing to stay at our hotel. We look forward to welcoming you back soon to the Novotel Marsa Alam or another Accor Group hotel worldwide and to making you one of our Accor fans and members. Best regards, Management Team
594alyaae
Check-in Mar 2025
Family
10.0/10
Outstanding
Diposting pada 3 Apr 2025
The hotel is AMAZING! Everything was more than perfect the food, the staff and for sure the nature is breathtaking!!! ❤️ you will enjoy every minute there. also, Mr AYMAN was EXTREMELY helpful and made our trip even better Snorkeling is HIGHLY RECOMMEND and the best activity there.
Tanggapan dari Properti: Dear Guest, Greetings from Novotel Marsa Alam We would like to thank you for choosing the Novotel Marsa Alam for your vacation and appreciate your helpful and warm feedback about your stay at our hotel. Thank you for sharing your positive feedback about your stay at the Novotel Marsa Alam. We are pleased that you enjoyed your stay and appreciated our services and facilities. Thank you again for choosing to stay at our hotel. We look forward to welcoming you back soon to the Novotel Marsa Alam or another Accor Group hotel worldwide and to making you one of our Accor fans and members. Best regards, Management Team
Daydream04684272572
Check-in Mar 2025
Family
10.0/10
Outstanding
Diposting pada 3 Apr 2025
Magical place with stunning views, a great and helpful staff, very professional service from everyone especially Mr. Ayman! The food was amazing, the staff is friendly, the sea is magnificent, a very majestic coral reef for snorkeling and diving.
Tanggapan dari Properti: Dear Guest, Greetings from Novotel Marsa Alam We would like to thank you for choosing the Novotel Marsa Alam for your vacation and appreciate your helpful and warm feedback about your stay at our hotel. Thank you for sharing your positive feedback about your stay at the Novotel Marsa Alam. We are pleased that you enjoyed your stay and appreciated our services and facilities. Thank you again for choosing to stay at our hotel. We look forward to welcoming you back soon to the Novotel Marsa Alam or another Accor Group hotel worldwide and to making you one of our Accor fans and members. Best regards, Management Team
Natalia P
Check-in Sep 2024
Family
10.0/10
Outstanding
Diposting pada 30 Sep 2024
Great hotel, very tasty food, very good room cleaning, special thanks for Mustafa Mahmoud room cleaner, rooms 20104, 20105, 20106, was always perfect. Also entertaiment Crew was on top level! And of course beautyfull reef, something amazing. All our family was happy from this holiday.
Tanggapan dari Properti: Dear Guest, Sunny greetings from Novotel Marsa Alam We would like to thank you for choosing Novotel Marsa Alam to spend your vacation and we are glad to express our thrilling to receive your useful and heartfelt review on your stay in our hotel. Thank you so much for sharing such a lovely review on your stay at Novotel Marsa Alam. It gives us immense pleasure to read that you had an amazing time during your stay and thoroughly enjoyed our services and amenities. Once again thank you for spending your vacation in our hotel and we are look forward to welcoming you back in Novotel Marsa Alam or to in any of Accor Hotels Group worldwide as well as to became one of Accor Fans and Members Best Regards, Management Team