Guest User
March 12, 2025
From the moment we arrived we found the service poor. Staff appeared disinterested. Our room was grubby and tired , the safety deposit box was not secured to anything and could be easily carried out of the room, sockets did not work. Our meal in the evening was poor. Slow service and waited an age to order - had to ask ! Waited over 50 minutes for food to arrive - if we hadn’t asked where it was then we may still be sat there! Food was so undercooked , seemed to have just been flashed under a grill - half ingredients were missing and it was inedible . My husband went to hotel toilets which were dirty . We are both expecting an upset stomach in the morning! We spoke to duty manager to no avail- just a shrug of the shoulders and production of the bill, a sad start to our holiday 🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲