I had heard so much of hotel nest and stayed there in 2017. It was wonderful. So i again booked this year and what a disappointment it was! the first room i got was full of mosquitoes, had a leaky bathroom, and problematic electric sockets. The room was not cleaned properly and after the hotel people switched the ac on, we found out the window was open, which is why the room was not getting cool. We would not have found out the reason had we not by chance moved the curtains. The hotel people were that negligent. We requested a change of rooms because of the bathroom, electric socket, and mosquito situation though initially they were not admitting to it. Then they shifted us to the room right next to the previous one. It did not have the problems that the first room had, but there was no remote control for the ac and they demanded that we had to stay there without temperature control and also said that almost all rooms facing the back of the hotel lacked ac remote. When i mentioned that the amenities' list had room-controlled ac in it, the management said they were not aware of it. I said that's not my problem and i needed the room changed. The rooms don't have wifi, and have poor mobile internet signal. Food is still a saving grace for the hotel but service is very slow. Inefficient as well, as in, they sometimes forgot or mixed orders. The dining room had lizards, insects, and cockroaches all over the place. So had other areas of the hotel. Guest quality of the hotel has also hugely deteriorated, which is true though for all of digha. Some "guests" continuously banged on our doors at weird hours and disappeared the moment we opened the doors. Hotel management must work hard to maintain whatever it has left, let alone achieve what it had before. There is a severe shortage of skilled hotel people. For 3 days, housekeeping could not give us a bin bag to be put in the bathroom bin. All the 3 rooms we got a taste of had faulty telephones. Can still make a huge list but i think it is enough. Not going back to the hotel and won't recommend it to anyone
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