DO NOT STAY IN THIS HOTEL. Terrible experience. FALSE ADVERTISING. We had a reservation where it was stated FREE PARKING, in the hotel webpage it is stated FREE PARKING but were forced to pay USD10 per night (10 nights) for the parking although we had evidence on booking reservation and hotel page that parking is FREE. The manager (Mark) mistreated us, no customer service skills, laughed at our face, made fun of us, it was TERRIBLE. The staff at the hotel very friendly, the location ok, the hotel is not what you see in pictures. The manager should not be working as a manager with the way he treats people. Every day there was someone complaining at reception in regards to parking, free buffet, unclean rooms. DO NOT STAY HERE!!!
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