Herijanto Najan
4 Januari 2025
Hotel itself, location and facility are good. But the service is really bad. Hotel was leaking on stairs and bathroom when raining. The main entrance was flooded when raining. All lights along the main entrance were not working, walking was dangerous at night. We need to tell the staff more than twice just to get the wet towel replaced due to rain, and to have our room cleaned. The staff did not know our entitlements by saying our rooms did not include breakfast, and we had to argue and showed proof of purchase. The entrance door to the villa was difficult to open.
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