The Konkret Lombok

Hotel itself, location and facility are good. But the service is really bad. Hotel was leaking on stairs and bathroom when raining. The main entrance was flooded when raining. All lights along the main entrance were not working, walking was dangerous at night. We need to tell the staff more than twice just to get the wet towel replaced due to rain, and to have our room cleaned. The staff did not know our entitlements by saying our rooms did not include breakfast, and we had to argue and showed proof of purchase. The entrance door to the villa was difficult to open.

房間跟相片一樣，泳池很小，只能泡泡水。 酒店提供付費機場接送服務，也能接送到附近的景點(十分推介Tanjung Aan Beach 和 Bukit Merese 看日落)，職員們的英語能力很好，溝通能力完全沒問題，也能用whatsapp方便溝通。早餐能改用便當帶走，不過只有幾塊小蛋糕麵包跟一根小香蕉。有點設計小問題：房間的門有點重，房間的冷氣容易跑掉。

sehr privates Konzept mit kleinen Privatpool. Cooles Beton Design, nettes Personal, gerne wieder

I highly recommend these villas! Prior to arrival, the Staff were responsive, friendly and helpful on WhatsApp. They supported us to arrange an airport transfer for a very reasonable price which arrived punctually. Upon arrival, the Staff were welcoming and friendly and the check in process was smooth and efficient. The Villas were spacious, absolutely gorgeous and were well maintained and clean with good facilities - good pressure showers, comfortable beds, comfortable and plentiful seating areas, well-soundproofed from adjacent villas, fridge, water dispenser for hot and cold water, basic cooking facilities, crockery, glassware and cutlery. Our pool got sun basically all day so the water temperature was great, even at night and there’s an outdoor shower too. The views of the hills were beautiful and a lovely sight to wake up to each morning. Breakfast was basic but tasty. Throughout the trip the Staff were so warm, friendly and helpful. Absolutely anything we asked was responded to promptly, organising transport for us and just simply adding it to our bill so we didn’t have to bother with much cash, making recommendations in the local area. Just excellent service. And the location is brilliant. A 5-minute safe walk from the main centre of Kuta. The price is exceptional for what you get. Highly highly recommend and would absolutely return myself!

I stayed at Konkret with friends for the weekend, and it was a wonderful experience. The villa is simply amazing, with a minimalist and modern design, full of beautiful details that make the place unique. The atmosphere between the concrete walls and the delicately chosen fabrics, furniture, and amenities creates a spectacular environment. The bed was very comfortable, with air conditioning and a ceiling fan, ensuring a cool and pleasant stay. We also enjoyed the pool and a fully equipped kitchen. The breakfast buffet was delicious and varied. The location is fantastic: for those who prefer not to ride a motorbike, the villas are just 200 meters from the center. **Additionally, they offer motorbike rentals (new, from Konkret) in excellent condition, something that doesn’t usually happen when renting elsewhere.** Definitely the perfect place to relax and enjoy.

The villas were very big and beautiful and we had an amazing stay! The breackfasts wery very good, they included a lot of food, the Coffee was very nice, the fruits also, and the croissants where delicious. The People who worked there helped us a lot with everything we needed and the rooms were clean.