Casa Cupula Luxury Lgbt Boutique Hotel

Can’t say enough about our stay at Casa Cupula. From the time we stepped into the office to check in until check out. Everything was top notch the entire trip!! The entire staff at the pool club and the bistro were amazing. Osvaldo was our server for a planned ahead special rooftop dinner, and numerous times at the bar and bistro. He always provided us with TOP notch service as did everyone else. Thanks Casa Cupula and the entire staff for a great getaway!!! 10/10 would definitely recommend.

My husband and I just visited and it was our best vacation to date. Everyone was so wonderful, helpful and friendly. The facility is beautiful and the views from our room were great. Felix was our point of contact through out the reservation process and getting us checked in once we arrived and gave us some great suggestions on things to do and places to eat. The facility provides a lot of amenities and services but the staff is what makes Casa Cupula. From the time that we arrived we never felt as if we were a guest just there for vacation. We felt as if we were visiting old friends that we hadn’t seen in a while and making new ones. Osvaldo is amazing and really made our entire trip. Special shout out to Ivan and his pitchers. Thank you to all of the staff for an amazing getaway. We will be back very soon. If you’re on the fence on where to stay then Casa Cupula is it.

Traveled solo and have always wanted to try Casa Cupola. I was not disappointed and was very impressed with the staff, my room and the many amenities provided. Had a large lanai/balcony to relax on and enjoy the views. Bar/restaurant service was outstanding as were the pool parties/Sunday brunch. Overall, a very relaxing experience. Thank you Jose and Simon for being the very best you can be. Already booked my next stay…..

This review won’t matter as I’m not their target demographic, but I might feel better. Hotel is totally geared toward pool party events, not hotel guests. I knew that coming in. Booked a room with balcony overlooking pool many months ago. When I arrived, and after checking in and paying in full, was asked if it was ok to give up my balcony so they could set up lockers for the pool events. Like saying no was even an option, and trying to be a good sport because I understand they make a lot of revenue this weekend, I said sure. Not an issue, I was planning to attend the Friday pool party and show anyway. But, literally NO place to sit at the pool unless I pay $180 USD. As a solo traveler, no way to drink that much tequila during my stay. So now I have no balcony where I can sit and no seat by the pool and Casa Cupula totally ruined my day. Had I been contacted about any of this in advance, I would have had time to make informed decisions. Originally was offered entry into the drag brunch I was never really interested in, but haven’t had any follow up about it. As a hotel guest and someone being f’d over, I shouldn’t be left wondering about or expected to chase down the details. I enjoyed my previous stay, but based on this one, will never ever come back.

Just got back from a mini spring break vacation 4/4-4/8/24 with husband and friends. It's our third time back and it always feel like home. We stayed in rooms 242-243 next to the main pool. Great view, semi private balcony, rooms where located right next to the pool where all the action party was happening! PERFECT!!! Shout out to Felix at the front desk, Angel our driver and Lalo our pool waiter. You gents were awesome!

I really enjoyed my first stay at Casa Cupula. The room was great and included a lovely terrace. I met some nice people at the pool parties. I also did the spa package and Luis was wonderful! Most importantly, I really liked the people who worked there. We had some good conversations and they were very attentive as well . . . gracias to Felix, Miguel, Saul & Simon for helping to make it such a warm and inviting place to be!

I absolutely adored my stay at CasaCupula. From the moment I arrived, it was clear that this place held a special kind of beauty and charm. But it wasn't just the stunning surroundings that captured my heart - the service I received was truly outstanding. My Queen Vista room was a little slice of paradise. With a private balcony overlooking the Pacific Ocean just beyond the tropical foilage, I was treated to breathtaking sunsets every single night. The room itself was meticulously clean and oh so comfortable, boasting an extra large bathroom and a cozy sofa facing a generously sized TV (although truth be told, I never really had the desire to turn it on). One of my favorite spots at CasaCuppula was undoubtedly the pool area, complete with a delightful restaurant and bar. Though it may not be the biggest pool area I've ever seen, it possesses a unique charm that catered to my every need. The bartenders and servers were incredibly attentive, ensuring that I wanted for nothing. For breakfast each morning, I headed over to the full-service restaurant on the other side of the hotel. The food was delectable, and the service impeccable. However, I must admit that the one minor drawback was the prevalence of mosquitoes in this area. Nonetheless, it did little to detract from my overall experience. One day, I treated myself to a day of relaxation at the spa, located just off the gym. The treatments I received - from the relaxation massage to the algae salt scrub and anti-aging facial - were simply divine. The technician who attended to me was not only professional but clearly well-trained in his craft. My only small complaint would be that the booming bass from the gym's music occasionally took away from the tranquility I sought in a spa day. Finally, I must mention that the hotel's location on the hills added a truly adventurous element to my stay. The walk up and down to the Zona Romantica business district provided a shortcut that not only got me to where I needed to go but also allowed me to surpass my step goal each and every day. Needless to say, my time at CasaCuppula left me feeling enchanted and invigorated. I will defiantly be back soon.

I’ll admit, I’m hard to please. I like cleanliness, a high level of service and nice amenities. Casa Cupula far exceeded my expectations. Everyone was so helpful and friendly. The staff here is so eager to make you fell welcome and comfortable. This was my first visit to Puerto Vallarta and there’s no where else I’d ever consider staying than here. A special thank you to Simon Oliver who went above and beyond in helping me secure my reservation.

This place is amazing! My partner and I celebrated our 26th anniversary. This was one of the best vacations we have ever had. The whole staff was warm and welcoming. Our villa was beautiful with awesome views. Felix arranged “Dinner Under the Stars”. The food was incredible and the night was romantic. Unforgettable!