Holiday Suites Puerto Princesa

It was nice stay. Staffs were helpful. Location of this hotel is good.

The hotel is conveniently near the mall and restaurants. But the hotel was very basic. Recommended for a short stay.

We recently spent a few nights here and overall, it was a decent experience. The cleanliness of the hotel was good, although I did notice that the chairs in our room could use a vacuum, as they had some dark stains. Additionally, the room’s smell could be improved to create a more welcoming atmosphere upon arrival. On the plus side, I absolutely loved the mattress and comforter; they made for a very comfortable sleep. The location is a major advantage, being right in front of the mall, making it easy to access shopping and dining options. The staff were generally nice and accommodating, though I found the waiter at the restaurant to be a bit shy. He seemed to lack communication skills, as he didn’t greet customers or smile, which detracted from the overall experience. I think he could benefit from some additional training in customer service. As for the food, while it was fine, I felt that the prices were a bit steep considering the typical quality and serving sizes. In summary, while it's not a luxury hotel, it provides a decent stay with comfortable accommodations and a good location. It just needs a few improvements in cleanliness, ambiance, and service training to enhance the guest experience. I appreciated the thoughtful touch of receiving pens upon checkout :)

Just okay. If you’re looking for somewhere to rest I suggest you find another place. It’s close to the highway and is pretty much noisy all the time. In addition to that, the housing cleaning staff are also VERY NOISY. They start working very early in the morning and I know this by the loud chatter in the hallway every single morning. At random times throughout the night you’ll also hear hear loads of outbursts as well. Just very noisy, almost no peace. Breakfast was okay. The receptionist, the server and the driver were quite nice

Nice and clean. Room gets a little noisy from the road traffic early in the morning. Pool was NOT working.

My bed was sooo big it would fit 4 people😅 Room was clean and all amenities work. Had a swim on my last night and I had the pool all to myself😍 Staff were courteous and helped me with my way around the city. Staff at the dining area where I had breakfast were also nice and helpful. Location wise, its in front of a mall(where I bought some personal things and had dinner), near a spa(where I had a sauna and massage), and 5-10mins walk from our seminar venue. It was also near the airport, 5-10mins multicab ride. So it was a very convenient place. All in all, I had a pleasant stay. Thank you.