Orquideas Hotel & Cabañas

Stayed two nights as part of an Iguazu Falls tour. Popular hotel with tour companies. Large bus loads of people coming and going. Rooms are fine. We had four rooms that faced the back garden and were shaded from the sun. One had the sun all day and was super hot, as you must leave your key in the slot for the A/C to function. Understandable, as electricity is expensive. But takes some time to cool the room off. The rooms could use a little tlc. The walls in my room were in serious need of a paint job. The room was not cleaned while we were out. Guessing they don't clean if only staying two nights. The pool area is great. The pool was heated. Pool towels are available. It did get very busy as I was leaving. The negative was the restaurant. They have two sittings 8 pm and 9 pm. Service is incredibly slow. We ordered around 8:10 and got our good around 9:20. We also ordered a couple bottles of wine from the wine list which had 25 different bottles. The server didn't say anything, but come to find out, they had three bottles available. Just say that instead of letting us order from this extensive list, when those bottles are not available. I felt very bad for the family with three young children that came for the 9 pm sitting, and were still waiting for their food when I left the restaurant around 10:30. There were only two female servers, but about five guys standing around doing nothing. When our bills finally came, they were completely screwed up. Not one was correct. After waiting for 15 minutes, I finally told the manager at the front desk to have the bill for me to sign when it was correct, and I went to bed, as we had an early morning. It was corrected when i checked out. The breakfast buffet is mediocre at best. Some cheese and meats, watery eggs, watery runny yogurt. It is way out of town. No other restaurant within walking distance. On our way back to the hotel after the Brazil side tour, we had the guide drop us in town for a late lunch. Ate at La Rueda, which was excellent. So, just plan on taking a taxi to town for dinner. Avoid the hotel restaurant.

Hotel staff is excellent, rooms clean, bed comfortable. Breakfast was a pass lot of choices not interesting. Ground pretty, nice pool area with small play area for children. Common areas very clean. Breakfast buffet included restaurant serves dinner lunch snack bar vegetable pie good.

Excelente hotel, muy familiar. Todo el personal muy amable y atento, desde los chicos de la recepcion, chicas de cafetería y restaurante. Gladys una genia!! Nos trató de 10. Solo agradecimiento, Matias, Maxi, y los demás que no recuerdo el nombre, pero que enseguida nos solucionaron un problema de la habitación, cambiándola pr otra. El check in es a las 14 hs, pero como la habitación estaba lista,antes, pudimos acceder a ella. La comida del restaurante muy buena. Es para volver, sin dudarlo