Hotel Villa Mozart y Macondo

Positive - The bungalow is located in a beautiful garden setting. Esthetically very pleasing. The location is great, about as close as you can get to Playa Manzanillo and right close up to the shopping and restaurants on the main drag in Rinconada. The room was adequately cleaned every day. Negative - 'll put it this way: We were paying a 4 star hotel price for what was at best a "quirky" Airbnb or higher end room at an eccentric hostel. The bungalow had maintenance issues. The mini fridge desperately needed defrosting, you couldn't use the freezer. If their goal is "pretty", that just looks bad. Moving to the bathroom, the shower head wasn't working properly and spraying water all over the place. I asked the maintenance guy and he fixed it, in fairness. Kitchen is outside, that's not a problem. The mini stove is operated with gas, we're not used to that and had to be shown how, The stove eventually stopped working. No microwave-in this day and age, a hotel kitchenette with no microwave? They're cheap, even in Mexico. Again, we paid a lot of money, we're not talking about camping fees here. Management was difficult to deal with and ineffectual. Every one of the above issues we brought to management was met with a long discussion and excuses. I speak Spanish, so it wasn't like we weren't understanding each other. The process for defrosting the fridge was so unnecessarily complicated that we gave up on that one. We were issued one large kitchen knife. We asked for a smaller paring knife and the answer was nope, one knife only. Then that knife was so rusted that it fell apart in our hands. We asked a different person, the maintenance guy for a new one and he got us one right away. He was actually reasonable to deal with. The first night watchman was weird and made my wife uncomfortable. One morning, he was operating the leaf blower at 6 am. We complained to the proprietor about him, she looked at us like we were the problem. We were admonished for running air con and fans in 32 degrees Celsius heat. Criticize us? For what we paid? Fix your problems first before you admonish your guests. When we booked, there was a no refunds policy. We had to pay the full amount of our stay when we walked in the door.

Beautiful and quiet rooms, comfy bed, heavenly garden with lots of exotic plants, scrumptious breakfasts and very friendly service. Centrally located with 5-7 min walking distance from the beach and restaurant area. Exceed my expectations in everything. Enjoyed my stay there very much.

My friend and I stayed in the Bungalow Cocina at Villa Mozart y Macondo for two nights. It was a delightful place to stay! A pathway through lush tropical plants led to the doorway to our bungalow. The air-conditioned room was spacious and filled with beautiful and unique pieces of art. A small kitchenette was outside on the front porch. A peaceful, quiet and comfortable place to stay, located conveniently to the restaurants and shops along the main street in the Rinconada neighborhood. Also very close to the beach. Highly recommended!

Hotel admin really useless. We booked two months ahead, got a reservation email with confirmation and no additional information, and when we showed up there was no room for us. Hotel apparently expects deposit, which is not a problem, but never asked for it and never prompted payment. Also no help on arrival whatsoever.

La ubicación es excelente. El trato es amistoso. Cuando estuve, faltaba personal y esto hacía que los pequeños inconvenientes sobrecargaran al que sí estaba. La habitación era amplia, cómoda y con lo necesario - casi un departamentito. Me parece que como hotel está un poco caro. Si lo evalúo como departamento, no. Mi habitación estaba bien pero se me antojó diferente a la de la foto del aviso. Descansé bien.

Excelente servicio!!! He ido varias veces a puerto escondido y en verdad es un gran hotel!! Es seguro, el staff es muy limpio y amable. De igual manera es un hotel de muy buen precio y las habitaciones están muy cómodas y limpias. El desayuno 10/10 Recomiendo mucho hospedarte aquí.