Apartamentos Isabel

Large, clean apartment although very dated. The beds were comfortable and plenty of wardrobe space but very few sockets. The bathroom was very dated with the shower over the bath. No hairdryer. There’s no AC but there was a large fan in the room. Reception staff very friendly but only there in a morning. Good budget hotel.

The first thing that struck me about this apartment was how large it was and how clean, whilst it is indeed dated it has been extremely well looked after and was spotless. Unfortunately though I was in a ground floor unit and the noise of people and cleaners moving furniture was enough to drive me insane. Loud scraping noises and banging until 4.30am and the starting again at 7.30am. Secondly there were no umbrellas available around the pool despite there being several base stands around, I asked and was told no. It was 32° this week so that meant the pool area for me was a no go. Then on my 4th night a large group arrived, they took over the whole pool area all day, playing loud music, drinking, smashing glasses and generally being totally disrespectful to all other guests. This went on 24/7. It's such a shame as my initial impression was 10/10. Sadly no staff are on site after 11.30am to deal with such issues and so these groups just take overtaking it unbearable for everyone else. I really wanted to be able to return here but after 5 nights of sleep deprivation, I definitely won't be back

Communication with Christina was good with easy check in and check out. The apartment was perfect for our needs and clean. There is an excellent supermarket on the corner of where the apartments are and you can get everything you need from there. Christina was so helpful and nothing was too much trouble and she was on hand for any information about trips and also recommended places we could go and eat to sample traditional Canarian cuisine, I can't remember the name of the other lady on site but she was lovely as well and couldn't do enough for us. There is a pool surrounded by sun loungers and there are sun loungers on the balcony which is a real plus. The balconys are a sun trap which again is a real plus. I had a fantastic stay here and will be back! Thanks again to Christina and team

I normally reap the benefits from posts on TripAdvisor but don't contribute. That is not fair. The posts on these apartments can be unkind so I can only share our experience. We stayed as a couple in September for two weeks and had a great holiday. The mum and daughter team at Reception were professional and on the two occasions we contacted them for towels and sheets and to organise a taxi booking to the airport the requests were sorted immediately. The apartments have a rating and they charge accordingly. We consider that we got great value for money. The location is so central, 600 metres away from the main strip. I read posts about lack of appliances but our apartment had a new kettle, toaster and microwave which we did not use as we dined out for the 14 days at really competitive prices. We would love to return. The pool area is large enough but no one seems to use the sunbeds. Pity there isn't a coffee shop, pool bar or snacks on site. Lanza is a beautiful island and these apartments are a perfect base to explore it from