We would recommend barcarola club without question We stayed for one week to celebrate our birthdays . From the date of booking via their website,to the date of leaving , we could not fault anything about this hotel . The entrance with the turtle pond was lovely and the reception was modern and inviting. We were in an ocean view room overlooking the main strip -which we asked for. The room was small ,modern ,refurbished and had everything we needed . It had a small kitchenette ,great fridge , coffee machine ,and a large tv which was great -we got BBC 1 so we could watch the VE Day coverage if we wanted to. The mattress was a little firm but we asked for a topper which we got straightaway . The rooms were cleaned everyday and linen and towels were changed on request The breakfast was great with a good choice . The pool was beautiful ,spotlessly clean with a jacuzzi and there were plenty of sunbeds, some comfier ones . There were also Balinese beds if you wanted shade.Pool towels were provided on arrival. There was a lovely Italian restaurant on the corner and a new smash burger restaurant on site and we got discount . The staff were the best we have ever encountered . Nothing was a problem. They answered every query, acted regarding every request ,and made our birthdays very special. Unfortunately , Lanzarote airport was rather chaotic on departure , and one of our phones was mislaid in the security section. Without going into too much detail , it was located but we had departed , and is being returned to us via the hotel. To all the staff especially Saray , we cannot thank you enough . Thank you too to Rabel, Eleanora, Olga amongst others- This service was above and beyond and we will definitely return. Thank you Barcarola club The Smiths The Smiths
Terjemahkan