Bitacora Lanzarote Club

friendly welcome..fella on reception extremely polite and helpful..cleaning ladies are very approachable and friendly...bar staff are lovely... room exactly as required...clean ..well presented and has all I need for self catering holiday...lidl is a 10 minute walk away handy for all your needs.. there is a supermarket on the premises for those quick bits on arrival... veranda to the road ..it's busy....plus it gets the sun all day long ..pool just outside the hall door too... there is that pesky hill to tackle when going to the beach but hey thinking of the workout I'm getting and (need) from it ... would definitely be sober by the time you'd get back to your room ... good experience so far...

This is a lovely friendly holiday complex with lovely amenities. The complex is lovely and clean with a lovely pool with great facilities..The staff were extremely friendly and accommodating and couldn’t do enough for us .We couldn’t really fault this complex and would highly recommend this accommodation for a lovely holiday.

Stayed at Bitacora in August 2024 with my wife and daughter. First of all I must say the Bitacora is NOT on cardiac hill ! Yes it's located up the hill but incline isn't that bad when you get used to it and we found 3 or 4 different ways back to hotel. We had emailed ahead requesting an upper floor room as with us being 2 able bodied adults and a 15yr old we have no bother up and down stairs, but on arrival we were informed this wasn't possible , ok no problem. The room we were given was downstairs, clean and large enough for us but no privacy as veranda wide open to guests, no sun on veranda and a view of the pool , in fact rooms 104 to 120 have no sun at all and over the course of our stay we noticed ALL the 1st floor rooms were occupied by either young families who had to try and carry pushchairs,inflatables etc or elderly who struggled with the stairs. Now onto the sunbed wars , yes wars ! You have to queue from 8.30am for the pool to open anytime from 9am to 9.45am depending on the mood of the pool cleaner. My wife queued one morning and had to run and use the towels as Frisbees to get 3 sunbeds ! She said she never felt so embarrassed in her life , needless to say we only used pool twice in 10 days and went to beach instead. As usual sunbeds had towels on them all day and weren't used definitely needs policing. We brought this up with the gentleman on reception who informed us "it happens everywhere " no sir it doesn't. Been to PDC twice before and many other resorts on Europe over 20 years and never been as bad as here . May return to Bitacora at a quieter time of tear but definitely not in July/August there simply isn't enough sunbeds , we counted around 90 beds to over 100 rooms .