Blue Sea Puerto Resort

Je ne comprends pas pourquoi cet hôtel a une mauvaise note. Avant de m'y rendre, j'étais un peu inquiet. Après mon séjour, je dois dire que j'en suis satisfaite. L'hôtel est situé dans le nord de Tenerife, à quelques pas des Escaliers Colorés de Puerto De La Cruz, pas loin du centre de Puerto de la Cruz, avec une plage de sable noir, une variété de boutiques, de restaurants et de bars, ainsi que de la piscine en plein air Lago Martiánez... Cet hôtel offre un excellent rapport qualité-prix, son tarif est très bas comparé aux hôtels de même catégorie. Bien que les installations de l'hôtel ne soient pas récentes, à ce prix-là, il n'y a vraiment rien à dire.

Sitio perfecto para unos dias

Please take reviews as true as I found out ! Rooms are dirty on arrival mouldy peoples head on floor , asked reception twice to clean it even showed photos and was ignored. Food basic and not a lot of choice I have been to many low value all inclusives but this was poor food , meat uncooked had to return to the chef and point out it was still pink ! Also if your going with children don't bother yes lots of pools but nothing else for them to do not even a mini disco at night , entertainment on a night is 9.30pm till 10.30pm that's it ! If you lucky to get a singer in then they good but if staff do show they do same one each night very poor. Plus sides if rooms was clean they be good as was not a bad size , loads pools freezing but plenty of them, and drinks plenty of choice.

Aircon not working, safe in room not working, was on the 5th floor lift keeps braking down. Balcony door lock broken. Room not clean white mold all around. Food average. Was half board not worth it. Unable to charge drinks to room, have to pay cash pool side. Only one poor pillow on bed.

We booked the Bluesea Interapalace which was white wash and lovely rooms. We got therw then made to stay in the sister hotel across the road. The facilties were good you could access all 3 hoes but the rooms were shockingly dirty and extremely dated and mouldy the carpet was like cardboard and no AC.

Arrived at the hotel and was immediately told go next door to the other reception, what we eventually found out was there are three hotels and it’s pot luck which one you stay in. Got to the room and very outdated but this was not an issue. Things got worse…. We moved rooms three times as the rooms were full of insecticide as there was an issue with bedbugs, looking more at our room it was infested. Second room exactly the same. Third room no bed bugs but insecticide everywhere. Continually during the holiday we saw maintenance people throwing insecticide around which concerned us for our health. If we had been in a position to change hotels we would have. Staff - poor attitude verging on rude, we gave up trying to improve our stay there. Food - this was very good and no issues other than food type and allergy information was mixed up. Entertainment - there was not list of what was on so you had to just try between the bars and it was pot luck if anything was on. Location- fine and only a short walk to the town. Overall until they can sort this bedbug issue out I would not recommend the hotel and can only score it 1. Blue sea you also need to talk to your staff and find out if they actually want to be in the hospitality industry.