Be Live Adults Only Tenerife

I'll start with the good points as there are only a couple. The hotel is clean and the walk into the town is nice about 15 mins. We were able to walk to Loro Parque again about 15 mins. Wear flat shoes as its hilly when you walk around it. We ate out a couple of times and so glad we did. Now the bad points. We felt like we'd walked back in time. The hotel is massively outdated. We walked in our room and my heart dropped. We booked this as a last minute getaway & I wished we'd paid more to go somewhere else. The food is repetitive. I was given uncooked pork one day. The hotel is being held up by nets under the balcony. The beds are like sleeping on the floor and you get the flattest pillow. The pool has a no fun policy. No floats or anything exciting. It's the same playlist every day. It felt like groundhog day. We only had one issue with the lifts when they stopped. But people are rude and just push in in front of you. By day 4 we wanted to come home. The balcony is tiny. We had to have the light on in the room most times as it hardly let's any light in. Although I said the room is clean the wallpaper is dirty and patched up. The bar closes at 11pm. We heard that the police had come one night as the neighbours complained of the noise of people by the bar. If you have a late check out which we did its €60 for 8 hours. It's 100% not a 4 star more a 2/3 star. We walked past a 4 star on the way into town and it looked so much nicer. Also there's no full length mirror. You have to stand in the bathroom to do you hair and makeup as there is no mirror in the room. It gets hot in there. They also don't change the top sheet for the bed. I accidentally dropped something on it the 1st night and it was still there the day we left! Last thing the only English speaking channel is BBC news. Not that we were in the room much. But still. Honestly wish we'd booked somewhere else.

Where do I start... .we booked 1 week all inclusive and checked out to another hotel after 2 days.. THIS IS NOT a 4* hotel, the rooms are old, tired and in need of repairs, the balcony is tiny!!!! It's like pontins in the sun Parts of the hotel are covered with green netting, presumably to stop bits of balcony falling on people !!! Building work was going on and they shut off the main steps down to the pool The restaurant was closed down 'due to technical issues' the first full day we where there, the staff did their best but we where crammed into a small conference room, with tables around the edges with the food on, no cold plates for the salads and cold meats, no signs to say what anything was and was a very limited selection, the hot meat was cooked on a bbq outside, nobody explained what was going on and kept promising the main restaurant would be open by the next meal time, it wasn't...... we gave up and ate out for the 2 evenings we spent there Don't expect a kettle in your room, 15€ deposit and 3€ per day you are there, I have never been to a hotel where I have had to hire a kettle, especially not in a so called 4* one I refused to stay another day there so checked out into another hotel The receptionist was very abrupt and rude to me on the first day however she did apologise the day we checked out, I guess she had had lots of people complaining so I can't blame her and fair play to her for apologising Don't waste your money expecting 4* as its a 2* at best, spend the extra because this place needs a complete overhaul The company needs to spend some serious money in improving this hotel

we got stuck in the elevator, and it rattled even lower from the lowest floor. we had to wait for the repairman and to get out of the elevator. very terrible situation. no one even apologized. luckily we left the next day. I don't expect luxury from the hotel, but I assume that it is safe to stay in the hotel and the places are intact. the room and beds were horrible. People was nice

The location of this hotel is perfect to feel part of the Peurto de La Cruz community . The reception and staff are friendly and helpful and the hotel is clean and welcoming.

food was not great wish there was more options for people. also list of drinks that people can see what is available

Would of been nice for clean towels (same all week) dirty bedding when arrived and left (8 days unchanged), shower broken, TV 18" with 2 English channels and most of all the Construction/Building works carried out next to the pool on 3 floors, drilling/banging/plastering for the full 8 days. I cried to go home.