The place is located in a decent spot in the Puerto Ayora town, and the room I had (Cucuve) had everything as described. Towels changed every day was a nice bonus. Cucuve is a small room, not much space for anything beyond a bed. As for the cons, there's multiple, which would have probably stopped me from choosing this place compared to everything else. 1. Deceptive pricing - I booked online through their own provided Cloudbeds website, and was quoted 74 dollars a night. Upon arrival, I find that they "accept" credit cards, but tack on an additional 10 dollar fee per night, bringing me to 84 a night. This is completely unknown until you get there. 2. Lack of provided water - After paying 84 a night, you are provided around 1 liter of water in a carafe, but are expected to go get your own. I can understand if this was a budget hostel, but once again. 3. No breakfast included despite clearly advertising it - I booked through their own cloudbeds website, which clearly states free american breakfast. However, upon arrival, Elena told me breakfast was not included and said that I paid a lower rate and don't get breakfast included as a result. There's some benefits to this place, but my experience overall was thrown off by the increases in rates and lack of amenities that would have made me chosen an entirely different place overall. Would not choose again as a solo traveler, maybe if you had a family and wanted to a kitchen, but even then, you're better off finding another place that has a kitchen and provides water and breakfast.
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