Hotel la Isla

Don’t feel safe here as a female. Weird hotel male staffer asking me inappropriate questions while I tried tanning on the roof. How old are you, are you single, do you go to the gym, making comments on my appearance in a bathing suit, asking me to meet him the next day on the rooftop… I want to leave so badly I’m so uncomfortable. I am booked for 14 night and want to leave 3 night early but they won’t allow any refund.

We are on night 7 of a 14 night stay. At check in they shook us down for an additional 500 USD. For breakfast we are not partakeing. It's 6-9. We would miss it everyday. It is also not the greatest breakfast. Everything sitting in the open from 6 am. Lots of flies. We are in room 202. Great view if we could open the curtains but the other guests sit outside and there is a male staffer that is constantly hanging out looking in our window. It has a door but no key. No screen so you can t have windows open. I am missing a dress. They removed my bag of dirty whites I kept inside the closet. They said they thought it was garbage??? Inside my closet? Just white dirty underwear and t-shirts. We are feeling very uncomfortable and requested to check out 3 days early but they refused. My daughter is so terrified being here. The male staffer asking her age, if she has a boyfriend, does she work out, asking her to meet him at 9?? ***. She can not sit outside. We can not wait to leave. The other staff is great. We reached out to the owner directly to leave and she said no. We have a Galapagos tour company. This hotel will not be booked again for our guests. There are so many other options.

Great location hotel, close to all shops and activities. Just 1min away from fish market full of sea lions, marine iguanas and pelicans. Close to pier when travelling to other islands. 15 min walking from Charles Darwin Centre. Lots of restaurants around to choose from. Great grilled dishes from La Isla Grill and Fra Fre.

Very nice facility. Everything seems quite new. It is well located on a quiet side street. It is within walking distance of many restaurants and the waterfront. The staff is very friendly. helpful and speaks English well. The breakfast is standard buffet. The only issue I had was that there was a street light at the level of my windows. The curtains were not antiquate to block out the light. Also, be warned that it takes a long time to get hot water. Turn on the shower as soon as you get up.

Indulge in coastal chic, Mediterranean style ! Our room & lobby are a serene oasis of white and blue, designed for relaxation. The materials & quality of bedding and room facilities are simple. However you can feel comfort and calm. Staffs are helpful and you can find hot breakfast with chilling out music in the morning. The location is right and the center of Santa Cruz near shopping, pier and restaurants.

What a great hotel! Clean and very open and breezy. The staff was awesome, helpful and so nice, anything you need they seemed to have. The breakfast buffet was great, something different every day in addition to the usual stand-bys. We just can't say enough nice things about our stay. La Isla is right off the main street and very convenient for walking.