Venus Hotel

The rooms are well-maintained, featuring high-quality materials and a comfortable design. The beds are cozy, and the shower offers excellent water pressure, a definite highlight! However, I did notice a couple of small drawbacks: there was no body lotion, and while a coffee machine with tea options was provided, there was no actual coffee. This was likely just an oversight in refilling. The staff is welcoming and attentive. The hotel offers great amenities, including a well-equipped gym, an indoor pool, and a billiards area. However, the restaurant lacks atmosphere. While the food wasn’t bad, it wasn’t particularly memorable either. Interestingly, despite the hotel seeming nearly empty, there were plenty of staff around, which is a positive sign that guest service is a priority, even if it comes at a cost. The location is a bit unusual, situated outside the city along a busy road. The large Pristina Mall is just a few minutes away on foot, but getting there isn’t the most pleasant experience due to heavy traffic and a lack of proper walkways. Overall, it’s a very comfortable hotel with some minor shortcomings that shouldn’t occur in a five-star establishment. These small issues explain the rating of 4 out of 5. I would for sure stay here again.

The staff...both the reception desk and service at the restaurant and bar were superb. Really good and competent people. The reception desk people were always helpful and polite. They helped in every respect...locating my luggage, helped me with communications and every conceivable convenience. I would love to stay there again.