Good Day, Thank you very much for the lovely stay for the day and night of the 16th of November 2024. The rooms were incredible clean and comfortable, the food was great would appreciate if more options on the dinner than the limited menu. I would appreciate if I knew the menu prior if perhaps, I had preferences and diet restrictions as I do not eat raw fish and there was a starter with that. The lady Smangele has been the best since I reserved the room etc. I cannot fault her on anything, your need such staff, she was absolutely the best in all aspects. Well Done to her. We loved the nature, peace and serenity even if for 2 days it really was amazing for us to get out of the bustle of life in generally to recentre, take a break and recoup. The rooms are not soundproof, right next to us there was a noisy couple and we basically had to bear through disturbing sounds till after midnight. That was the worst despite the comfy room and all good. Not sure how that can be improved. The lady who served us breakfast on the 17th of November was very rude, not courteous, does not greet and threw instructions lamely on where we should sit so she could serve us breakfast. Knowing our rights we told here where we preferred to sit and she just agreed hesitatingly. She overall worked like she is doing us a favour and is being forced to work, she did not even show us the hot drinks options etc so that was the worst low light of our entire trip. You did not need such staff as the face for your business. Beside overall an amazing experience, we really appreciate. Regards, Nomvelo
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