Karoliny Světlé 34, 110 00 Staré Město, Prague 1, Prague, 11000, Czech RepublicLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.6/5
Sangat Baik
119 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.6
Fasilitas4.6
Layanan4.5
Kebersihan4.6
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Semua ulasan(119)
Ulasan positif(18)
Ulasan dengan foto/video(7)
Lokasi strategis(8)
Layanan memuaskan(7)
Buruk(1)
Anya
Deluxe King Suite
Menginap di Jul 2024
Pasangan
13 ulasan
5.0/5
Fantastis
Diposting pada 17 Agt 2024
Absolutely amazing. Can’t say enough good things
Terjemahkan
Tanggapan dari Properti: Dear Anya,Thank you for your amazing review! We’re thrilled to hear that you had such a positive experience with us. Your kind words mean a lot to our team, and we hope to welcome you back for another wonderful stay.Warm regards,Daniela RuzickovaGuest Relations Manager
LawrenceInTravel
Menginap di Nov 2023
Pasangan
10 ulasan
5.0/5
Fantastis
Diposting pada 11 Des 2023
One of the best choice in Prague. Nice and friendly hospitality.
Terjemahkan
Mr Wai Wu
Menginap di Jul 2023
Pasangan
6 ulasan
2.7/5
Diposting pada 20 Agt 2023
Highly not recommend for staying this hotel when paying high room rates.
Worst experience I ever try in 5 stars hotel. No air-conditioning and ventilation in the room, no one reply when I request for change to higher floor room and poor English for the front desk staff. My gf got sick when she staying in the hotel due to worst ventilation and no air-conditioning in the room.
Moreover, the hotel can not provide king bed facilities. The hotel uses two twin beds combined as king bed and provide two twin bed blanket for king bed customers.😭😡It is very non sense. When I request for king bed size blanket, no staff can understand what I am asking.
Also, when you pay for reservation, the hotel don’t have cancellation refund policy as we know that world known 5 stars brand hotel can refund the charge when cancellation booking before 24hours than your staying.
Only pros of the hotel is great environment in the hotel and friendly concierge staff….
Not worth for staying in this hotel for paying 350-400 euro dollars🥲🥲. Very terrible experience.
Terjemahkan
Senan Omar
Menginap di Jan 2024
Bepergian dengan teman
7 ulasan
4.7/5
Menakjubkan
Diposting pada 6 Mar 2024
Nice hotel 🏨
Terjemahkan
Tanggapan dari Properti: Dear Mr. Omar,Thank you for taking the time to leave a review. Your feedback is greatly appreciated.Best regards,
Tamu
Kamar Classic
Menginap di Jul 2024
Keluarga
8 ulasan
5.0/5
Fantastis
Diposting pada 31 Agt 2024
어느 부잣집을 개조해서 만든 호텔입니다. 정말 특별하고 좋습니다. 방도 아주 넓고 층고가 높습니다. 엄마가 정말 좋아하셨습니다. 직원들도 너무너무 친절합니다!! 위치도 까를교랑 아주 가까워서 다니기 편했어요. 천문시계까지 도보 10분입니다
Terjemahkan
Tanggapan dari Properti: Dear valued guest,Thank you for your excellent review. We’re glad to hear that you found our hotel’s location convenient and enjoyed the spacious, historic rooms. It’s wonderful to know your mother was pleased as well. We’re also happy that our staff made your stay even more special. We hope to welcome you back on your next visit to Prague.Best regards,Daniela RuzickovaGuest Relations Manager
Tamu
Kamar Deluxe dengan Pemandangan Sungai
Menginap di Jul 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 17 Agt 2024
서비스, 친절, 해결노력 모두 최고입니다.
위치 또한 최고입니다.
Terjemahkan
Tanggapan dari Properti: Dear valued guest,Thank you for your perfect rating and for highlighting our service and location. We’re delighted that you had an exceptional experience with us and that our team was able to meet your expectations. We look forward to having you stay with us again.Best regards,Daniela RuzickovaGuest Relations Manager
Tamu
Deluxe King Suite
Menginap di Jun 2024
Keluarga
7 ulasan
5.0/5
Fantastis
Diposting pada 3 Agt 2024
鬧中取靜,房間非常的大,保存古老特色,樓下的庭院悠閑愜意。
Terjemahkan
Tanggapan dari Properti: Dear valued guest,Thank you for your perfect review. We’re glad you enjoyed the peaceful atmosphere of our hotel and appreciated the spacious, historic rooms. It’s great to know that you found our courtyard relaxing and that our location was convenient for you. We look forward to your next visit.Best regards,Daniela RuzickovaGuest Relations Manager
Tanggapan dari Properti: Dear valued guest,Thank you for sharing your experience. We’re pleased that you found our location convenient and enjoyed your overall stay. We apologize for the initial room situation, but we’re glad that our team was able to resolve it with an upgrade. Your feedback is important to us, and we hope to welcome you back in the future.Best regards,Daniela RuzickovaGuest Relations Manager