Hotel Family-friendly Potsdam

Unfortunately, the hotel's best years are behind it. The cleaning ladies apparently cannot bend and stretch. And the lack of service is excused by a lack of staff. After a short rain shower and then the weather is nice again, the outdoor area is no longer used. (Statement: no staff to wipe chairs) The few staff are nevertheless mostly very friendly and accommodating. Food... well.... You should really expect something different for this price category. Wholesale market sausage and the same breakfast offer every day quickly put a damper on the desire for a great start to the day. Overall, it's a shame that you get the impression that this property is slowly going to the dogs. Last but not least....booking a room through any online provider (when you call the hotel you are told that direct booking is not possible) leads to extreme prices. €240 for one night, with a breakfast that really leaves a lot to be desired, is ultimately just sad.

Due to an error in the reservation system, there was no room available upon arrival (despite written confirmation of the reservation number). As the hotel was full, the front desk arranged another hotel for us. Although the situation is not satisfactory, we thank you for your kind and active support.

The hotel is big, conference-type, and all kinds of facilities are very good. It is by the lake and can park for free on the nearby roadside. The hotel is a bit off, there is a Chinese restaurant in a few minutes drive, and I walked past ten to twenty minutes.

Very good value for money