Old Victory House Homestay

This is undoubtedly the worst B&B I've ever stayed in. My rooom had dirty bed linen, marked walls, no window netting for privacy from very close neighbouring buildings and was falling apart. Notably the under sink cupboard that was held together by sellotape and a wardrobe door that fell off and nearly injured me. I complained and was moved to their sister property ( The Keppel Head Hotel) but quickly realised that this room was only given to me because it was above the basement bar that plays thumping dance music to 1am. When I complained I was dealt with in a very aggressive and confrontational manner. Apparently asking for loud music to be turned down after 11pm is unreasonable. PLEASE don't waste your money booking this horror of a B&B

*One of worst stays I've had* I'll start from the top... Myself and my partner decided to stay here as the pictures looked nice and was in a location we wanted. We pulled up to the hotel, only to have to walk to the sister hotel to pick up the keys, that is fine but the staff there are not very attentive and I waited for 10 minutes before someone came front of house. We were told we can get a parking permit as there is no parking but they don't have any so they will call my partner in an hour to pick one up! Obviously he got no call! When we got to our room the front door doesn't close properly, you have to really force it shut otlr it stays open! We went into the room and was absolutely disgusted at the stains everywhere. The shower door was hanging off on its rollers which actually fell on my partners foot during her shower and cut it open. Shower squirts everywhere, even over the top all over the bathroom. It stated there are hairdryers in the room, which as you can guess, there isn't! Our door handle on the inside was hanging off meaning our room was left unsafe, which my partner was really worried about! We went to put some drinks in the communal kitchen fridge only to be greeted by a vile stench and moldy food left in there (check pictures, i also have videos which show more the extent but cant post unfortunately). The bed was actually unsleepable as the underside that the mattress is on is caved in meaning the bed lent to one side and could feel the wood digging in my back through the mattress. The headboard is placed between the bed and the wall and isn't attached to anything! I'm extremely disappointed and feel robbed of my money from this place, they clearly don't care about customer care, its a huge health and safety risk and I explore everyone to stay well clear of this absolutely diabolical excuse of a "homestay/ hotel".