My Story Apartments Porto - Santa Catarina

Good location and local to main high street with lots of cafes and restaurants - new decor and friendly service with daily cleaning (just remember to put the sign to clean) Location is centre of all the key attractions and amenities so easy for you to walk around to all areas Lots of space with kitchen to cook if needed Overall great stay and will come back!

Spacious room ! Very Clean ! Nice balcony , friendly staffs to assist check in , location is near to most of the cafes and restaurants

Все отлично. Очень красивый номер, расположено очень удобно, пр этом даже в новогоднюю ночь было тихо. немного неудобно, что код от двери до заселения не присылают, и нужно звонить на телефон на ресепшн, а не у всех есть возможность и желание в роуминге звонить.

Великолепный отель в самом центре! Куда угодно можно добраться за 10-20 минут пешком. Если нужно, метро в 5 минутах. До аэропорта тоже удобно добираться от отеля. Номер новый красивый современный свежий просторный, вид на уютную живую пешеходную улицу с кафе и магазинами. Есть все: кондиционер,тв,вайфай,чайник,микроволновка,кофемашина,фен. Кровать удобная, одеяло теплое. Все было чудно! Были бы тапочки и халаты в номере, было бы идеально. Еще немного прохладно в номере.

위치가 우선은 너무나 좋았고, 방컨디션도 꽤나 괜찮았습니다. 아쉬웠던 부분들이 있지만 가격대비 충붐히 만족합니다.

My parents had stayed with My Story chain in the pass and spoke highly of them, so I was confident to book Porto/Lisbon with this hotel chain. I was scheduled to stay in this hotel from April 29-May 2, due to unexpected power outage in Portugal/Spain and parts France, my flight to Portugal was cancelled. I couldn't make it to Porto and I emailed the hotel right away. Unfortunately, my rescheduled flight only allowed for a short visit to Lisbon from May 2 to salvage what I could from my vacation. When I emailed Paula Pereira to cancel my reservation due to unforeseen circumstances, she replied, I will be charged for 1 night. I asked if the charge could be applied towards my stay at Hotel Augusta(sister hotel in Lisbon that is also part of the same chain), I did not get a response. I understand there are policies, but this was an extreme situation beyond my control. I had hoped that they would have been empathetic but I was left feeling disappointed. I hope that they would still reach out.