Hotel Family-friendly Porto Alegre

Great place to stay close to all good attractions in Porto Alegre . Very well recomended. So that's my preferred hotel in Brazil

I had been hosting at Hotel Plaza São Rafael several times, and I like the hotel to the memory of his love and the city of Porto Alegre since I was a child. However, at this last occasion I found several indices of a reversal in the quality of the hosting, and the staff in general, very heartily and well trained, but some others, clearly without vocation for the hotel industry. In the last place I stayed in a very old room and needed a pension, the bathroom boxing, unexplainedly, was located at the highest point of the floor, causing water accumulation and extravagation outside the boxing at each bathroom. Very uncomfortable dressers. When you arrived at the hotel and until the next day, the card recording system for accessing apartments was not working, which required you to go to the reception every time you were absent to attend a staff member to accompany you until the The hotel was a very good hotel, and the hotel was a good hotel. The parking system is a separate chapter, the worst EPark service I had the unfortunate opportunity to meet all the world. Whenever you need to leave your car, you would have to wait 20 to 30 minutes at the hotel entrance, the impression is that they would pick up your car in another municipality. Dear service, charged in advance, extremely inefficient and uninquiet with its insatisfaction. Breakfast is good, but it can improve a lot and there is a shrinking and excessive surveillance of guests entering the room for breakfast, there is more than one approach on which number of your room, your name, who is the person who is with VC at the table and that while VC is drinking coffee. This time, the hosting has left much to desire. But to be fair, I emphasise the cordiality and professionalism of all staff at the reception centre, the very good bed and the cleaning of the very good environments.

Facilities: The facilities are quite complete, my room has disposable utensils, a large toothpaste, but there is no friend's room, you should ask the front desk. This is the only hotel with disposable items in Brazil for more than a week. Service: The restaurant on the top floor of the hotel is very good, the service is very good, the juice is freshly squeezed, the recommended papaya orange juice is very good. I ordered a cup of strawberry orange juice and made a cup again, which was great. The water in the room is four reais a bottle, except for China, the water in other countries is so expensive.

Very comfortable and clean room, breakfast with a variety of varieties, in a great environment (by the sound of birds and flights by the breakfast, I felt in a rural area in the whole city), drinking coffee in a historic house, The hotel is surrounded by ninos and with birds visiting, view of the Hydraulica Moinhos de Vento is the other great privilege..., hot reception with late check-out and luggage guard

Very good, the refrigerator is a lot to eat and drink, ha ha ha ha, the location is not bad.

The hotel is good but call the reservation on Friday before and I asked the official if I could use the pool and she replied yes, I brought bath clothes and only reach the pool was closed for event, I was very annoyed, I was angry because I called questioning.