Studio 17 by Atlantichotels - Al

My wife booked a last minute winter sun break for us and to be honest looking at some of the reviews it was in the back of my mind that it was off season and if it really was that horrific we could find somewhere else in the area quite cheap. What a surprise when we got there. I'm not sure if they have had a massive clean up of their act or what but there were no strange smells in the apartment, we barely noticed the small gypsy camp across the road, the place was lovely and clean (OK it was very basic kitchen but we were on holiday and ate out a lot), the pool was small but nice and clean. As for the beds, I have slept on much worse beds in hotels that have cost a lot more per night. They charge extra if you want your towels changed through your stay and they offer a wash only laundry service for €10 a load. At the end of the day you get what you pay for. But I liked it here and would go back again, it's just a place to sleep, you want more go to a hotel and pay more

We didn’t have high expectations booking the complex for the price we got it (it was a last minute need to be in the area booking) but even at that the place was not great. The rooms are basic with a lot of broken items - broken outdoor furniture, broken couch, broken sweeping brush to make a few. The rooms are not serviced during your stay and they charge you €25 for a fresh towel. We had silver fish in one of the 3 apartments and another smelt extremely bad, none of the apartments we had had air con. This is a residential area directly across from locals living with dogs and chooks who like to cockadoodle and howl with the sun rising. You will have to taxi most places - bolt is recommended to use and was super cheap. I wouldn’t not recommend for a holiday /break away but if you need to be in that specific area for a night or two, it’s fine. The shower was good and the beds were ok. We didn’t use the pool area but it looked fine. There is a small reception that is open until 5pm, other than this there are no other facilities in the complex.

Starting off Portugal is a lovely country , however this hotel really let down my experience . The hotel cleaners did not clean the hotel rooms up to standard etc sweeping dirt into a corner of the room . We also had other residents in our hotel stay . It was birds . This issue traumatised my children to the point it was a big concern and it had to be further investigated . When the issue was brang up we were dismissed and they concluded us to be liars . However after further pushing for the issue to be resolved they found three birds with a nest living in my children’s room and told us “our bad it is fine now”. Shocking is the only word for this . Compensation wasn’t granted however free food was . All I can say is we got what we paid for hence it being free . This is a nice place to stay if u aren’t staying in the hotel for majority of the time and not bothered of certain standards but pictures of this was deceiving I must admit . However , we did enjoy the pool and karaoke at least so I will give the hotel that . More organisation is needed.

We are Here at the moment, and I am disgusted and so disappointing , our hotel room is a hovel ,electric sockets falling out of the walls ,bed and bedding dirty also 34 degrees and no air conditioning, cushions dirty, wardrobe door falling off, chairs had gum on it,only noticed when our clothes were stuck to it ,when we asked for a room change we were refused. They say you get wist you pay for well this didnt come near what we paid for😏 so all and all it is a nightmare and can’t wait to get out of here

I am trying to contact atlantichotel because my 200€ security deposit still hasn’t been refunded after more than a week. We left the room in order and the front desk ensured we would refunded even giving me documents attesting it yet the money hasn’t shown up on my account. Please take action I have been calling non stop everyday without answer.

Despite the cons this was really good value for what we paid. If you are looking for a cheap holiday in the sun then I’d still recommend this place. I had booked a studio but received an apartment. Pros -Apartment and balcony good size -Everything you need including kitchen equipment, a coffee pod machine and working TV. -5 mins walk from Lidl and Aldi, a nice gym and great cafe called Somar -Pool and reception/communal areas very clean. -Safe area. Lots of parking. -Receptionist friendly Cons -Nothing around the local area bar/restaurant wise. The local cafe does serve beer. -Apartment not very clean at all. -Bed was the most uncomfortable I’ve ever slept in. Pillows awful too and filthy. -Most Balconies that look over the car park don’t get the sun (not an issue for me but may be for some). -Construction ongoing in surrounding buildings & a bit noisy. We checked in around 11pm when Reception was closed and was very easy, just ring the phone number, someone answered immediately & we were in within a couple of mins. We didn’t have to pay any deposit. Location is halfway between Portimao and Praia de Rocha.