Puerto Azul Suite Hotel

Lovely hotel, fantastic staff, extensive food selection but let down by dinner main protein quality. Fewer dishes would mean less food waste and if the emphasis was put on higher quality main protein choices (fish, red meat and poultry) with good quality accompanying sauces then the clients would undoubtedly appreciate it more.

Rooms. Spacious, even with 5 of us. Two completely separate single beds fold easily out of the sofa bed and our boys (7 and 4) said they were very comfortable. Full sized cot provided for our youngest which there was plenty of room for in the lounge are but would also have fitted easily into the main bedroom. The large balcony on the first floor was perfectly safe with a wall up to about 2 feet then a solid glass barrier to about 4 feet high. Restaurant. We were half board in the hotel. Breakfast 8-10 (or 1030?). Good variety of food available. Juice and hot drinks available and plenty of machines so no need to queue. Hot food was nice and hot. Plenty of high chairs available. Dinner 7-930. The food all seemed to go together and was easy to pick a meal and stick with it instead of having random things piled on a plate. Freshly cooked meat and fish every day and good selection of salads. Puddings were delicious and mostly portioned up in individual glass containers or little plates so it looked neat and appetising. Staff were very quick to take drinks orders for evening meal and all friendly and playful with the children. Pool area. Clean and lots of sunbeds available, even in the school holidays. Activities throughout the day provided by then entertainment team, we didn't really use this as we were mostly out of the hotel in the day time. Pool not heated and very cold. Resort. We love the resort and have visited many times. Lots of restaurants and bars to choose from. Sand is beautiful and the water is very warm in October. Little to no waves and very shallow that even our one year old was confident and safe splashing about at he shore. We have visited the hotel before but unfortunately it will be the last time for us as when our youngest turns 2, there aren't any rooms to accommodate us.

Beautiful hotel, perfectly situated near the beach, lovely views. The staff were great and friendly, and Rafal was always engaging with the kids to try out the daily activities. The evening shows were varied and entertaining. Fully deserves being one of the top hotels in the area.

Great hotel - very clean - great staff - great food !!! Good gym - good size pool and plenty of loungers . Negatives would be the single beds and cyclists thinking they own the roads lol . This hotel and area does cater a lot for the cyclists tho . Close to harbour and plenty of nice restaurants aswell . Great base for exploring the mountains and villages.

We have recently returned from our fifth stay at this hotel. I think that says it all. There are many guests who return to this hotel year after year. The staff are all amazing The general manager is around the hotel most days, also welcoming guests to dinner. He knows he has a great staff team, and appreciates them very much. Any reviewers mentioning sunbed wars at 6am are reviewing the wrong hotel - the beds are chained up until about 08:45, and there is no mad rush. Even in August there were spare beds and places to set them up at lunchtime. There is more than enough space and furniture to go round. The pool is open until 7pm, not 8pm, and yes, from about 6pm they do start to put away any empty beds and get the tables out by the stage for the evening. But they only do this as and when people naturally head back to their rooms, we never saw anyone asked to move. The rooms are a little short on storage space if you are a family of four, but packing cubes (leave clean clothes in them) and a bag to put dirty clothes in solves that problem. There is lots of shelving to put the cubes on. We love this hotel because it’s small and friendly, with low-key daytime entertainment and a good variety of evening entertainment. We were so sad to have to say goodbye to Malena, Rafa and Sven, but I have no doubt that we will return again. Thank you so much to everyone for another brilliant holiday, we had such a great time.

Couldn't fault it, food was excellent, room was fine and clean, cleaning staff were wonderful,( when had a minor medical problem ) staff on front desk were helpful when we asked for advice on days out. Going back in June 25,need i say more. Be aware you do have to carry your own cases up to your room but there are lifts at the end of corridors