Zafiro Tropic

Our stay at Zafiro Tropic was exceptional, thanks to Jaunma and Sandra’s outstanding service. Sandra ensured our vegan lifestyle was catered to with delicious options, making us feel truly valued. As a family, we appreciated the personalized attention and luxurious accommodations. The hotel’s prime location near the beach and top-notch amenities made our vacation unforgettable.

Travelled in group of 9 in September 5 adults, 2 teens a 7yr old and a 2yr old. Hotel does not accept cash, but their onsite shop does?! Absolutely nowhere on their website or on Jet2 does it say the hotel is card only! Hotel was clean, room was basic and the sofa bed advertised is not a sofa bed it is a trundle bed, which was not appropriate for the price or for the person sleeping on it. It should not be advertised as a sofa bed when it is not. Shower drain flooded the entire bathroom and there was permanent damp/drain smell in the room. Maintenance plunged the drain, but we were left to de flood the bathroom with no extra towels or cleaning facilities! View from our room was nice as we paid extra for a pool view. Entertainment was only really for 2-4yrs during the day and not much else to do for the older children. Nothing was advertised anywhere for evening entertainment! The pools were like ice baths and the baby pool was a no go zone unless you like swimming in ice water! They also do not allow children to enjoy the use of floats unless it is a baby aid, so money wasted on a child’s float as we were harassed by the lifeguards even after they told use the maximum size and we repurchased another float!!! However they allowed bodyboards in the water?! The reasoning was the other guests, but I’m pretty certain a bodyboard would cause equal inconvenience plus there is an ADULT ONLY pool for those not wanting kids to enjoy themselves! Prices were average, but there is no alcohol in the cocktails at all, so wouldn’t waste the money. Waiting staff were friendly and the guy that does the activities (aqua aerobics etc) was lovely. Not much goes on in Alcúdia other than nice restaurants. Couple of Irish bars with music some evenings. S’Espiga restaurant along the harbour is amazing value for money. The food is amazing and the prices are low!! Sgt Peppers pub is great value for money too. The breakfast was huge and delicious for around €8. Literally a two minute walk from hotel. Beach was nice but a slight drainage smell the further you swim out. We walked to the old town (20-25 mins) beautiful place but mostly restaurants and boutiques. Walked to the strip which was (20-25 mins) the other side of the hotel where we found a side road with lots of British bars and Irish bars with loads of live music, karaoke and one even had kids entertainment in the evening (White Rose). All 4 of our children caught a stomach bug on our last two days of holiday! Staff were good at changing the mattress, sheets and towels quickly though. Was a shame the holiday ended with a bug. Overall a nice holiday with just a few letdowns.

Lovely hotel, staff very friendly and helpful. Rooms spotless and cleaned every day. Was self catering, decided to have breakfast one morning which is buffet style. Cost was 24 euros each which is very expensive and wasn't hot, Luke warm. The penthouse was great with a large bedroom, bathroom, kitchen/livingroom. Balcony and stairs leading to rooftop with soft comfortable seating, beds and hot tub at 33.5 degrees. Took unwell the last day of the holiday and the staff could not do enough to help of which I am very grateful. Even offered to take me to the hospital before the ambulance arrived. We didn't use the outside area very much due to the colder weather but there is a large swimming pool sectioned into lanes which was used by the cyclists in the hotel. The hotel has a storage area for the bikes but some decided to take them to their rooms. I would defo visit again but would go at a different time of the year when there was more places opened. Some great places to eat and lovely walks along to the harbour with some very lovely expensive boats.

My first room smelled of drains and the bedroom window, on the ground floor, didn't shut. The staff are helpful and friendly and moved me to a different room. For the second night in a row, I've been woken at around 5:30 by a loud, high-pitched noise from outside, which didn't stop until midnight. Food 's good sustenance for my cycling break, general areas are nice but the rooms feel dated and tired, just like me with lack of sleep. Have previously stayed in their 5* sister hotel and there's a chasm of difference between the two.

I had a great stay. Every single staff member I encountered was very polite and helpful. The room was perfect for my stay and all the necessary amenities were there. I stayed with a group of triathletes for a training camp so it was great to see that they cater specifically for this kind of stay, having the bike room with necessary equipment and a good pool for swim training. Thank you and hoping to be back next year!

We had a fantastic week at Zafiro Tropic, it was everything we had hoped for and more. Firstly, I must say how great the staff were, they were all helpful & friendly. Always a friendly “Hello” with a smile on their face, and they work so hard. The room was superb, a massive bed, air-con, a great walk-in shower, a nice not-overlooked balcony with table & chairs, a fridge, sink, microwave etc. We were there to do some cycling and hired 2 bikes, mountain bike style, one Medium and one XS size. The bikes are owned by the hotel and they have over 200 to choose from, they have mechanics on hand if you need a hand or advice. We only had lunch at the hotel on one day as we were usually out. Everyday we had breakfast and an evening meal at the hotel. The food was plentiful with so many choices it would be hard to imagine anyone would not find something they liked. The hotel attracted many sports people/groups as it had superb facilities – gym, spa, swimming, tri-athletes and of course cycling. We did wonder about the area around the hotel but, on the first morning, we wandered out and within a few minutes we were on a beautiful beach with a wide path leading to the port. Everything about this hotel is done on a large scale – reception, bar, restaurant, pools, outdoor seating. We had of course gone “out of season”, I imagine it would be a different place in the height of Summer.