Pontypool

お部屋は広くて快適でした。隣にハーベストがあったので、そこでご飯が食べられたのも良かったです。近くにスーパーマーケットもありました。

I have stayed in this hotel many times. I stay with my client who needs an accessible room. The hotel itself is a little tired in places but all just cosmetic. It is the staff in this hotel who make it so special. Nothing is too much trouble and they all remain consistently cheerful and helpful. Sue, Lyn, Sue and Alison were present during my latest visit ⭐️⭐️⭐️⭐️ I would like to give a special mention to Sue Williams. On our last morning, she was managing the tables at breakfast. The cafe area was full and clients demanding. She was amazing. She had the tables running like clockwork and anticipated all needs and requirements while continuing to smile😊. Thank you Sue and the team. You are wonderful!

Great stay, no complaints!! Sue down at the breakfast restaurant was amazing and set us up for the day amazingly with great food and a lovely smile, will be back next time we’re in Wales!

Staff were amazing. Rooms were very clean and tidy, Kyla was very respectful and friendly. She helped me out with any questions that I had. The food was amazing.

Stayed here for one night on our journey to Devon. Having spent the day with friends in Abergavenny we were very tired so slept well, despite traffic noise from the busy road. We had looked at the premier inn in Abergavenny and it was twice the price of this. The room was fine for what we wanted, the bed comfortable although I do find the beds to be very high, I'm 5ft 3in and can just manage to clamber onto the bed. We didn't have breakfast as wanted to get away early and eat further into our journey. Would definitely stay again. The lady on reception was lovely didn't get her name though.

Room very clean & tidy , comfortable bed and lovely linen A big shout to all the staff super friendly and helpful especially Sue at breakfast and Lyn on reception, what excellent customer service , they are absolutely stars 🌟 Breakfast excellent and great value