Red Lion Inn & Suites Pontoon Beach

Heard every tiny sound that came from the adjoining room… including sneezes and coughs. Some other guests seemed a bit rough

This property has SO MUCH potential, if they’d invest in it. The room itself looked nice when you walked in, but had an awful smell(I read reviews that said it stunk but when you walked in to check in it was fine, until you got to the room). The beds aren’t comfy, and they don’t have proper mattress covers on them. The mattress covers are more like sheets, I’d highly suggest in investing in an actual mattress encasement to protect the little bit of life the mattress has. Walls are paper thin and you hear literally everything from the outside, to the inside(which is SOMEWHAT expected in any hotel). You could hear the rooms next door tv and their full conversations. They didn’t have much of a breakfast, which they should if you’re going to advertise it(it seems they are being cheap as possible to save money for whatever reason even though if they made more of an investment they could actually get more money in the long run). I did NOT see any active bed bugs, but you could see evidence of them on the mattresses(again highly recommend investing in an actual encasement and not just a cover). Sheets were too big and wouldn’t stay on the bed. As many others posted the pillows were terrible and disgusting. On the bright side, the staff I encountered were friendly. But overall “you get what you pay for” which is saddening because there is so much potential.

Noisy and overall things are not well looked after, security lock on the door was broken one wheel frim the chair was broken off, no hair dryer even after being told they where bringing one, it never showed up. last and not least the blinds dont cover the window very well so lots of light comes in

Nice. Worked as a one nighter. You wouldnt want to vacation here. But ok overall.

Good value for the price. The room was fine. Coffee was good. The outside needs some work.

Nice room & beds. Breakfast was skimpy...the bare minimum.