Hotel dengan Kolam Renang di Pontianak

The horel rooms are big and comfortable, but all fixtures and furnitures are outdated, old and not well maintained, need to do some remodeling to upgradw the furniture and fixtures

Very good experience, cause trip.com always recommend the best choice and price

Never believed when they said they can provide baby crib, i requested baby crib when i booked, and they confirmed, day-1 before checked in i reminded they again they confirmed, on the day checked in i reminded again they said ok, when checked in, i asked they said the baby crib was ready in the room, when i entered the room there’s no baby crib there, i asked them they said they will deliver later, but until 3 days i checked they never deliver the baby crib, so dissapointed. Why not just said there no baby crib.. they said yes but the act is zonkk

Slow respon when need things. No towel in the room, and when asked for the towel. The respon its very slow. Need reminder 4-5 times. Bad service

It's still a pretty good hotel in Pontianak. The staff are not very good at responding, and there is a shopping mall about a 10-minute walk away.

Keren, nyaman, resepsionis juga ramah. Kamar luas dan bersih untuk harga segitu