Hotel dengan Kolam Renang di Ponta Delgada

It is the best hotel for the whole trip. The hotel staff are warm and the room is very clean. I stayed for three nights, and the new bedding was replaced every day. The room has a good view.

Very satisfied. The only five-star hotel on the island. The sea view room is amazing. What you see is the view of the bay. There are many boats. The rooms are clean and hygienic. The service staff are kind and polite. The breakfast is not expensive and very good.

Room with carpets in very poor condition and looking filthy, painting on one of the walls in need of repair, furniture in the bedroom obsolete (old), when turning on the water in the bathtub, it came out half brownish (rust from the plumbing)... no I recommend it at all, the room only deserves the 4 stars of the hotel for the areas, everything else is a 2 star hotel at the most. I will not stay at this hotel again unless it undergoes extensive refurbishment.

Whilst the hotel was very modern it seemed to lack basics such as a kettle in the room (there is a nespresso machine but for any tea drinkers out there they will know that making tea through a coffee machine is far from ideal) and being able to retrieve an iron. Instead you are expected to put items in for laundry when all we wanted to do was run an iron over a shirt for the evening. Pool area is stunning however has the most uncomfortable loungers you could ever find. They look great but the max stay to bathe is less than an hour before your entire body goes numb. It seems that this stunning hotel is trying to be a little above its star rating and failing on these few points at just trying that bit too hard for the clientele staying. Rooms were very clean although signs of some wear and tear are already starting to show. Location is EXCELLENT and staff helpful, polite and welcoming. Not sure if we would stay again as we are real sun worshipers and really struggled to enjoy the pool area here.

Lovely hotel right in the centre of Ponta Delgada, very clean, attentive staff, good breakfast, nice rooms with a small rooftop pool and gym. Situated next to a small park with benches and shade on hot days.

It is the second time we have stayed at this hotel and once again we were not disappointed.

A decent hotel, including breakfast and dinner, is also decent, so you don't need to pay attention to traveling outside. The parking lot outside the hotel is free at night and charged during the day, but it is just right to go out during the day and come back at night. I don't know if it's Ctrip's problem or the store's problem. The hotel on the last day was temporarily replaced by this one. Disputes were dealt with calmly.

Very good hotel to stay, either for a getaway or for a longer stay. Provide a pleasant experience. Very good facilities, nice decor, good cleanliness, friendly and helpful staff. Spacious rooms and comfortable bed. Spa area, pool, jacuzzi etc is nice. Breakfast is good and varied and the dinner buffet is great, with lots of options and tasty food.

This place was really fantastic! The check-in is a bit late, but has a large waiting area on the 1st floor with plenty of sofas. The pool bar is just around the corner where you can grab a bite and refreshment. Great place. I ll definitely stay there again.

We were very happy with the service. The receptionists were all very helpful, especially Bruno, and the room and beds were very comfortable too. When we requested a mini fridge, they efficiently provided us with one. The only thing we didn't like was the fact that we, as hotel guests, still had to pay €4 to park our car inside. This should have been free for hotel guests.