Foto Hotel Lakeside Pvt. Ltd.

The hotel was very unclean. We didn't get much response in the trip.com platform chat box regarding our early arrival and had to wait a long time outside just to get inside the hotel. Room makeup wasn't done on the second day and was done after multiple requests and reminders on the third day. The staff were nice and friendly whenever any requests were placed but the whole hotel lacked professional and basic routine services.

There’s a lot of things that were disappointing. Firstly the hotel doesn’t have the lift, meaning you have to carry your own luggage, it is a family owned hotel and you can see very less professionalism, no attires. There was tea bags but no boiler, I talked to the person in the reception and she said she will give me one but didn’t provide any. Room had tv but no connection when asked they said they will sent someone shortly but no one came and when asked after over an hour there was one lady who said everything comes on the mobile phone nowadays and she didn’t want to attend the complaint and simply walked away which was so rude. They are located very faraway from the lakeside which contradicts the name of the of the hotel. The hotels windows are of no use as there is no view. The only thing you can see when opening the window is the walls almost touching the windows. Again, There was a telephone in the room but there was no connection. As per the notice attached on the door of the room breakfast is to be served by 7 am but the lady at the reception said it starts at 8 and because we had to catch our connecting in the morning we asked if she could do it bit earlier which she agreed but in the morning when we came down for the breakfast there was nothing prepared and it was already 7.30. We asked if she could prepare something that we can take away but she was once more rude and didn’t gave us anything and asked us to wait despite letting her know that we just have half and hour to catch the connection. We had to leave the hotel without breakfast even when we paid for the breakfast. It was full of disappointment ☹️ I have attached some pictures fyi

As filthy as it can gets. Room floors were untidy, bedsheet and pillow cover had blood like stains in it . Bed side drawer had used condom packets. Staff has Poor management skills and lacks professionalism. Took about 30 min just to complete my check in. Avoid it at any cost.

The hotel is one kilometre away from the Tourist bus stop. It's also around 15 minutes away from the lake if you go on foot. The location is pretty convenient. The room ia well-equipped and has a table, two chairs, a TV set, a kettle, an AC, bottled water, and tea. It also has hot (not just warm) water, which was my first time to see in Nepal 😅 I had a nice breakfast, even prepacked one on the day I was leaving too early to have it in. The main drawback for me was roosters waking each other up starting from 3 am somewhere nearby. Other than that, great indeed.