Quality Inn

On a busy main street, limited onsite parking - most of the parking is overflow across on a side street. Decor is old and bathroom space is a bit tight.

Room had no heat on the coldest day of the year -30 . Staff came quickly to room got the air running said it would take about 25 mins to warm uo. So i left for 40 mins as it was too cold to stay in the room. When i came back it was still freezing i felt the air coming from the vent it was cold. So i called front desk again thats when they offered me a heater that i had to go pick up and set up. Went out had to get a second heater. Room was still way to cold so i left again while waiting for it to heat up come back few hours later this time room still freezing and both heaters now not working. At this point i had enough packed my stuff went to front desk (it 1130pm - 12am at this point) told them i was leaving it was to cold to sleep in the room. Thats when they finally offered to switch room) but i was too upset that i paid for a room that i couldnt stay in all day they could have offered me a new when when this issue first came to light. Now im trying to get my money back and im told there is no guarantee ill get it bc the room was non refundable and in a contract. What id like to know is dont they have a contract they have to follow when it comes to room quality. It was so cold i had a winter coat on the whole time. I may a well have just slept in my car it would have been warmer. Also to make me get my own heater and hook them up myself just for them to stop working and then offer. To change my room 9 or 10 hours later when it late and i had enough. Complete bs.

Not horrible but also not close to good Room was okay could have been cleaned better like dusting and more deeper, heat wasn’t working great so they provided a portable heater that did a little. Front desk girl was nice and accommodating but overall wouldn’t stay there again unless o had to.

Mom of 3 Boys Were there for a hockey tournament, breakfast was good. Restaurant was nice to have in house. Older inn but they are working to up date it. Staff was friendly and accommodating

Awful. No heat, asked for assistance and was told there MIGHT be a maintenance person on tomorrow. Fan is blowing only cold air, room is freezing. Curtains are ripped, dated hotel with only updated flooring and furniture. Canceled Saturday night room and demanding compensation. Others on our floor were given space heaters for their rooms- it’s obvious the heating problem is not new, yet they continue to book and charge people. I was also told there are no other rooms to move to with heat. Unacceptable. Absolutely horrible experience and will never book a quality inn again.

Will not be back Floors and room was dirty, beds had hair on the sheets, bathtub and sink drains were plugged, and white towels had brown stains on them