Quality Hotel Point Cook

Location: The hotel is situated in a very quiet area, perfect for a peaceful getaway. Nights were serene with barely any car noise. It’s about a 10-minute drive to a nearby mall with Coles, Kmart, and other essentials—super convenient. For travelers, it’s around 40 minutes from the airport, which is manageable. Cleanliness: This was a mixed bag. Upon entering, we noticed a burnt iron mark and several purple stains on the carpet. We made sure to report these to reception immediately due to the $300 AUD bond fee, to avoid being held responsible. Being close to a lake or river meant encountering mosquitoes and some large flies. We also found spiders in the bathroom, but we managed to catch and release them outdoors. Towels provided were an issue—one was dirty when we checked in, and even the replacement towel the next day had stains. However, the beds were spotless, which was a relief. Service: The front desk staff were excellent—friendly, thorough, and accommodating. They explained all the amenities, including the location of the gym and pool, and handled our late checkout request graciously. Facilities: Although I didn’t personally use the gym or pool, the in-room facilities stood out. The smart TV was a bonus, with access to YouTube, Disney+, and Prime Video, ensuring entertainment for the family. Room: The two-bedroom apartment was incredibly spacious, with two bedrooms flanking a central living room. Each bedroom had its own bathroom, complete with an exhaust fan to keep the heat out. The beds were the highlight—so soft and comfortable, providing an excellent night’s sleep. Overall: While the initial issues with bugs were unpleasant (I dislike insects), once we cleared them out, the stay became very enjoyable. The spacious layout, serene environment, and cozy beds made it a pleasant experience overall.

Serene location.

I booked extra nights at this hotel for consecutive days but separately booked I have $600 pending release

Not too bad, breakfast wasn’t good. Hard to get info out of staff. No compendium or info in the room. Clean enough. Everything could use a bit more love.

Barely got to sleep in the room because the trees have grown into the windows and the roof of our unit. It was a very windy night and the sounded like the roof was gonna come off or someone was breaking in all night. Definitely not staying here again. For $200 a night it was definitely a let down

I liked that it was a good size and didn’t make you feel like you were in a normal hotel room. For the price I paid I was expecting a little better but instead I was very underwhelmed with the furniture and decor I found it very dated and just unappealing. I was all so expecting to have a tv in the bedroom which is pretty standard these days so we could relax and unwind in the bed rather than having to sit in another room. Not writing this review to be nasty but hoping this feedback will help you know what guests are expecting