Newland Hotel

Layanan yang sangat buruk dari meja resepsionis. Saya memesan kamar secara online untuk satu malam (23/11-24/11/2024), dan ketika saya akan check in pukul 00:30, staf meja resepsionis tidak ada di sana, meninggalkan catatan yang mengatakan bahwa dia akan kembali pukul 01:00. Kemudian saya menunggu hingga pukul 01:00, staf masih belum muncul, lalu saya menelepon berkali-kali, hanya untuk mendapat balasan yang mengatakan bahwa dia akan kembali dalam 30 menit. (01:30) Akhirnya, staf yang buruk itu kembali dengan sikapnya yang buruk, kami akhirnya check in. Itu adalah pengalaman terburuk yang pernah saya alami dalam hidup saya. Ditambah lagi, nomor telepon hotel tidak dapat dihubungi. Sangat sangat buruk, jangan pernah memesan hotel yang buruk ini untuk merusak suasana hati dan liburan Anda.

the check in process is fast, the staff is very friendly good stay

Barely make it as a place to stay. Facility, furnitures are all very old. The room I stayed seems like it’s been an awhile since someone last stayed in. Aircon have a very strong loudly smell when first on, took awhile for the smell to go off and it only blows in one area. Toilet floor is too slippery, elderly got to be really careful when using it. Soap and shampoo already have sediment in it. No hair drier, no dressing table. Hanger is wooden and already mouldy. There’s a gap between the wall and window. Curtain is dirty, floor is dirty, asians really cannot take it because we don’t enter our rooms with shoes on. Room is huge and spacious, but zero sound proofing. By the road, but not a lot of vehicles. With all that said, bedsheet is clean, got aircon, got provide toothpaste, toothbrush and there is breakfast provided, smooth check in and out so for a night stay is alright.

The hotel near by have a few food stall. Heading to KSL only 7 mins by grab. There’s also have a few massage shops to relax.

Hotel is ok good to stay if you are not too choosing. I stay here everydays.

Hotel is old & not clean well. Room also dirty.