Hotel Parque Tropical

Friendly, quiet, relaxing, beautifully maintained gardens, staff in all areas friendly and helpful, cleaning staff amazing, thoroughly enjoyed our stay and will come back soon.... three cheers Parque Tropical and thank you for an amazing holiday...xx

I must first say that the staff were extremely helpful, particularly on reception . The room was adequate however having a plastic shower curtain these days is a bit old-fashioned, also having to pay rental to use the safe in the room. I felt quite mercenary on their part. as the water in the room was labelled undrinkable I was surprised to find that to have water with a meal came at a charge. I did point out to the management that there is EU regulations stipulating that water must be provided free under the circumstances. However, my biggest problem is that I was the only English person at this hotel. The hotel is clearly designed for German speaking guests. Sadly some of them displayed the type of character one would not wish to be associated with for instance moving my towel and belongings from a particular sunbed around the pool because they wanted that favoured position.. there were other incidents which I will not go into, but we’re just as irritating and disappointing. The truth is this is a very nice hotel with adequate food and excellent surroundings. However it must be pointed out that it is in every respect a hotel catering for German speaking guests. because of this I had breakfast on my own. I sat by the poor side on my own , I at my evening meal on my own and likewise with the evening entertainment. I truly tried to engage people in conversation, but I was made to feel an outsider. I enquired with the management at the Hotel regarding its occupancy and they confirmed quite willingly but the Hotel caters in every respect for German speaking guests. Due to feeling so uncomfortable, I cut my holiday short and came home instead of having to endure the isolation. I must also repeat because it’s only fair to do so that the staff were excellent and you do in the end get quite used to being addressed in German!!

It is not a family resort, because most of the guest seems that they are disturbed by the kids. They do not have priority at breakfast for kids and disabled people, they have to stand in the row and wait a seat to have breakfast. The activities for kids are just 15 min per week.

Excellent hotel - no parking! Great hotel and an excellent buffet. Only thing missing is a parking lot. There is public parking on the streets around the hotel, but it can be very hard to find a spot especially in weekends when the locals visit the beach. I spent 75 minutes looking for a parking spot, before giving up - and driving to the next city for lunch. Found a spot when I came back a few hours later.

Still a quiet oasis- our first stay here for a few years but it is still the best hotel in the area. Staff are friendly and helpful. Rooms spacious. The pool is lovely as is the pool bar. A very tranquil setting Highly recommended and we will be coming back again.

Located in the northern part of Playa des Ingles (sourhern Gran Canaria) and close to the sesaside, Hotel Parque Tropical is based on an original oval drawing that incorporates an impressive tropical environment. Entering the reception, all hotel areas and services (tropical environment, bar, restaurant, pool etc.) are into the oval, namely three-floors-rooms-balconies. Which means that access to most of the rooms is from the external part of the oval. On one side is located Calle El Escorial with the last stop of a number of bus lines: therefore rooms tend to be a little bit noisy. On the opposite side - entrance versus Calle El Pez - rooms are quite less noisy. Rooms and balconies are medium-large size, many of them with separated beds. Bathrooms are large but with shower curtain, which may be fastidious. Restaurant is delivered in three turns (6:00, 7:00 and 8:00 pm) in a self-service mode only. Food choice is wide while quality level is medium. Same for morning breakfast except for turns, which makes it crowdy and to some extent unpleasant. These are main rooms for improvement. Prices for restaurant extras are in a medium range (e.g. a water bottle costs 2.5€, while a red wine bottle mau cost 14 to- 25€). Hotel is located in a few-shops area and has no parking, which is not so easy to find. Finally wi-fi connection is poor.