Whala!Tenerife - Formerly Marola Portosin

Prima hotel vriendelijk en behulpzaam personeel,mooie locatie

Four of us stayed for 2 weeks and we had an amazing stay. We had an end, top floor apartment with a very large balcony overlooking the pool. Location was great for us as we enjoy the walk to the beach, which wasn’t that far; and it’s La Vista beach which is the best beach ever! Added bonus was being able to dine at our favourite restaurant ’Chouky’s’, oh my days their food is amazing and staff uber friendly - true gem. So the alcohol fuelled stagger home after mega food indulgence wasn’t onerous at all. The hotel was great, Sun loungers, pool side and water cleaned every day. Tip - make sure the lounger is dry before parking your bum; no one likes a soggy bottom! Pool bar was the best we’ve experienced. Staff sooo friendly and the food absolutely amazing, well worth the money. My daughter regularly ordered a burger which was huge, good quality meat and stacked full with extras. I was privileged to be offered a bite (one time only I must add) and oh my god it was a taste sensation - heaven in a bun. €1 deposit on drink cups, but you get your euro back when you return them. People did queue for sun beds but it wasn’t necessary, but always fun to watch. There were plenty of beds and never be afraid to move them about so your group are together. Our apartment was a one bedroom. It was roomy and light with all the amenities for self catering, although no freezer compartment so couldn’t store ice which meant we struggled with space in the fridge because we had to keep our bottled water in there as well as food. But we managed. Whatever you do, do not rely on the hairdryer in the bathroom. It’s archaic, like 1970s, and only provides a warm waft of air. Tip - take your own hairdryer. Plenty of plug sockets but always wise to pack an extension lead to accommodate charging of mobile phones, vapes, headphones etc. we definitely needed the extra plugs. The only downside we had was the sofa bed as my two teenagers found it hard and uncomfortable to sleep on. They struggled more and more the longer we were there. Obviously younger kids would be fine, but the older they get, not so much. But we didn’t have a choice of a two bedroom when we booked, so not much we could do. So, great hotel, great apartments, great location and great staff - massive shout out to the pool bar, we loved you guys! One last thing. The use of **** throughout the resort was rife. Everywhere. It’s was overpowering some nights and wouldn’t be surprised if we were high from inhaling the fumes whilst chilling on the balcony.

Just returned (stayed 4th till 11th) lovely hotel, nipping clean & staff super friendly 10/10 Great location, 5 min walk to the beach, restaurants & bars. Pool view room & the corridor outside room great for people watching. One gripe however, the pool.. I have read reviews from the past about rawdy groups (stag/hen parties) in pool etc. however, the ruling of no floats or a ball in the pool, a little excessive. We traveled with our autistic daughter who likes to Bob away with a ball. The lifeguard blow whistle, they was not one person occupying a sun lounger at the time, seems really odd that the pool is off limits like that. We had days out at beach so wasn’t totally an issue. Having said that, I’d totally recommend, lovely place, lovely staff ❤️

Great place to stay Comfy beds , friendly reception/cleaning staff Room cleaned everyday & comfy beds! There’s also a really nice Chinese restaurant just a short walk down the road. We’re already looking to book for next year again, can’t wait.

I couldn't fault this complex for the price we paid. Stayed in two bedroom top floor apartment (room 403) with my daughter. Yes, rooms are basic but very clean with the cleaning ladies coming every day & you have everything you need. pool bar & staff are great & very welcoming and friendly, same with reception staff. Food at the bar was fab & very cheap. I didn't hear any noise at night & my bedroom was facing the main pool area & balconies (you are gonna get noisy people wherever you go on holiday, it's not the complex fault people are noisy). Great location within walking distance to beach & shops. Lots of local restaurants & shops around. No sunbed wars as there were plenty of them. Met people who have been coming back to this place for years & I would definitely stay here again.

We had someone try break into our room at 1am and the staff couldn’t care less even though we had a small baby and child. Reported the incident and chased up 3 times to which they kept telling us it was a group of English lads when the ones trying to get in were speaking another language. No offer to put in another room, no update on the night of the incident. You can access this hotel off the street and don’t need to pass reception so anyone can come in, they only have security SOMETIMES on a weekend which is when they can source it. We also had another family member approached by 3 men staying at the hotel knocking on her door asking if she was alone. My partner and family have stayed here many times before change of owners and have had many great stays, I’d be cautious looking at any reviews apart from recent as it seems a general consensus this place has gone downhill. Some positives to take, bar staff were lovely, really helpful and approachable. Just a final note, the noise was also going on into early hours of morning some instances of 4 to 5am of singing out on balconies. I’d really advise against staying here if you’re not part of a stag or hen. Not suitable for families!