Hotel Best Tenerife

We've had a fantastic week at the 'best' hotel! The little touches like our cases being taken straight away and delivered to our room made arriving with 2 young children so much easier! We had emailed the hotel to pay to upgrade to a family room and I couldn't recommend this enough - the room was very spacious with 2 separate alcove bedrooms and another living area. Our terrace went straight to the pool and bar and was a fantastic location - we were so close to the entertainment but never heard a thing. The room was also very clean, room was cleaned every day and left spotless. We were really impressed with how efficient it was. We were all inclusive and with 2 young children it was great. Breakfast had so many different options to suit everyone. We never tried lunch as we ate from the snack bar which was good - chips, pizza, burger, hot dogs, toasties and nuggets most of the time. Evening meal had lots of choice always pizza and pasta for the kids and then different themes. The only thing with this all inclusive style is that you often get people who don't queue or push in front for the last of something but I guess you get that in any all inclusive hotel - everything was kept replenished though as quickly as possible. We did eat out twice on an evening as we wanted to have a change from buffet style and as the hotel is in such a good location it was a 5 minute walk to the safari centre with a range of different cuisines - we tried the Indian and Mexican and thought they were both great. The BEST thing about the hotel is the staff I didn't meet anyone who wasn't friendly or helpful. The entertainment team are amazing - 5 stars!! A special mention to Margot who our boys adored. From the moment our youngest, Ronnie met her on the first night he was in awe. They went to kids club for arts and crafts and also enjoyed water polo and water games. The mini disco was the highlight of the day and the entertainment staff always chatted with everyone before it started. The boys were over the moon when Margot had them up on the stage for a certificate on our last night. Our entertainment staff did change over the holiday so I couldn't comment on the 2 new ones but Margot and Angel were consistent throughout our week and great at getting everyone involved. Angel even had my husband up dancing on the last night - a rare occurrence!! There are a few mixed reviews on here which I read before we went but I couldn't fault anything the hotel did and I am fussy!! Highly recommend and hoping to be back next year! Thanks so much for a wonderful stay, Lois, Rob, Elvis & Ronnie

Great hotel. Lovely and clean, modern room. Lovely pool area. Staff were fantastic and friendly Entertainment was great for the kids. Location is axing. 5 mins from 3 different beaches. Would love to come back and stay for 2 weeks next time!

Hotel was as expected we have stayed here before although work was in progress it did not impact our stay staff very friendly and our room cleaned daily bottle of bubbly for my birthday from the hotel ( nice touch)food was good no complaints from me, will come again.

Hotel is probably a 3* The good points points are that the service was excellent, the food very good and a great location. You are close to the Sea with a choice of beaches, one for surfing while the others for bathing with great coves. The hotel are getting rid of baths so be careful if that is a requirement. I had a few things that could have been better but didn't let it spoil the holiday at all. Ie, bathroom not the best condition, electrics cut out when kettle is on. The rooftop tub is lovely and has great views It's does cost €10 pp per day. Hard Rock Cafe 5 mins walk Beaches 10 mins walk

Hotel very tidy Rooms nice bed very comfy free mini bar until refilled and safety deposit box free Food was really good different every night we was half board but I would stop here again the only thing I can say negative is it’s getting ready for a referb but apart from that’s outstanding staff very helpful

This was a group holiday with 7 other friends. We arrived to friendly welcoming from the reception staff, it was quick and very professional so a very good start Rooms were clean, modern and very spacious with a good size balcony A big shout out to one of the cleaners called Susan. one of our party was poorly and stayed in her room for a few days, Susan was very caring and helpful always asking if she was ok couldn’t do enough to help. Well done and thank you Roof top terrace, brilliant had most days up there Food really good, there was 8 of us with different dietary requirements and there was always something for all of us, again staff friendly Used the Spa which was great the only fault was there was only 2 sun beds, may be put more in Overall fantastic hotel, staff friendly, nice selection of good food, hotel room clean and spacious. All 8 of us enjoyed it so much we will be back same time next year.