SBH Hotel Royal Mónica

Have to comment on my massage I got from Gloria omg she was amazing one of the best I got highly recommend you book with her on ur arrival .hotel is beautiful and clean food really good .staff are very friendly and helpful s very relaxing holiday

My Son and I stayed at Royal Monica for a week on 8 February 2025. I am writing to express our satisfaction with service we have received during our stay. Special thank you for everyone who work here, start from reception, restaurant, entertainment team (we remember all of you, you are amazing!), housekeeping team. Food was very good, actually the best. For those, who write negative review I would like to say: - Wherever you go, you take yourself with you.

Would not recommend this hotel if you are English, the food and entertainment was aimed more to the French and German. The entertainment for the 10 nights we spent there over Christmas was the staff doing bingo/quiz's. The hotel was fully booked and having the bare minimum entertainment for Christmas was very very disappointing. The food was barely edible. The room was not up to 3 star standard with facilities and cleanliness. We had to pay €10 deposit for the air on that barely worked. The shower curtain was stained and mouldy at the bottom. The path to the room and around the pool was not safe to walk in bare foot and there is sharp tiles in the pool which cut me the first time I went in resulting in me not using it again. The cutlery, plates and cups did not feel or smell clean resulting us to buying bottles from the shop most of the time. Definitely do not recommend, it is more of a 2 star than 3 in my opinion.

Went on family hoilday They welcomed greeted us so friendly got to reception and we put our bags down so we can have some food and then we got our all inclusive bracelets and got too our room and we went to check out the pool and was introduced by yanis and Emma they made ours more comfortable and relaxed and the rest of the team did had different events for each day like bingo live music. Done different activists for each day

Arrived about 11.30 at night. Given the key to room 1019, ground floor. Directions given were not clear by the receptionist. All I needed after a long day of travelling. Managed to find it eventually. Room with 2 single beds pushed together. It's very clean, but very out of date. Towels were old and thin in patches. The sliding patio door was a nightmare to shut. The frame wasn't that secure. Agree with previous comments regarding food. Wasn't the hottest beans always cold. Only one toaster for all in the main restaurant which causes a que, and only one counter with a few different ice-creams which again, causes a que. Beach bar by the pool was so out of date and positioned quite far away for some. No beach here. Rocks and definitely not safe to swim in. The seafront, as they call it, has a public walkway with joggers from early in the morning til evening. I was a bit concerned about being on my own at night and so close to the walkway. It was ok. There is a lot of noise at night. People above me, next door and outside. Take earplugs. The TV had no English channels. I did not pay a deposit for a remote control for the air con. In this day and age, it's not heard of. The room definitely needs a mini fridge and kettle. There is no information pack at all in the room. There's not much info in reception. To get to the beaches, marina or bus station, you need to catch the number 30 bus at Faro Park 10 minutes from the Hotel. The small area for kids looks unsafe. The toddlers pool is next door to the main pool, so not ideal if you have children of different ages if you want to keep an eye on them. The new photos that have been updated on the website are not realistic. There are showers by the pool. In one block, only one shower. The other block had 3 showers but only one working. The paths around the whole site were not even and needed repairing. Not for those that have walking difficulties. Check out is 11 am. My transport was as 18.40 so I had to wait in the reception area. I asked to use the complimentary room to shower in after sitting by the pool all day, but was told they had none and use the shower by the pool which had no privacy. This could be a good hotel if money was put into it. Needs so much updating and basics in the rooms such as kettle and mini fridge. No deposit for a remote controller for air con and a tv with English channels. WiFi was basically non existent. Hotel is definitely no more than 3 stars. Food is ok, but waiting for some food to come out took ages. Food could be cold.

The SBH Monica Beach Resort hotel, despite being 3*, really deserves more, the location is really good, the beginning of the promenade gives a lot of sightseeing opportunities. The rooms were quite tidy, clean and cleaned every other day, the view from the balcony of Isla de Lobos, Fuerta and Tenerife. The food was the best I've ever eaten in hotels, maybe it's because there's no English food like in other hotels, which leaves room for others and that's why we'll go back there next year. Beach is small but clean.