This hotel saved our night after a long trip back from Sardinia and an emergency at the italian highway. They helped us even sending a taxi to pick us up from the middle of nowhere, where we were with the broken car. They took well care of us, amazing employees! The hotel is very beautiful, amazing design, confortable and warm, we never heard of Pistoia until last night and now we would love to come back and stay again at this beautiful property (and properly enjoy) our time in Pistoia. Thank u again for your help and hospitality… Here you can live the real meaning of hospiyality! Best regards and remain thankful for everything The Coolens
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