We stayed for one night after arriving off of a late flight. I have given the hotel three stars as I could not find a way to get the door to our balcony to lock. All the provided keys did not fit in the balcony door lock and it appeared that the locking mechanism had actually been painted over. While our room was on the first floor, I did not feel safe sleeping in an unlocked bedroom in a foreign country, and had we arrived earlier in the day we would have sought to have the problem rectified or moved to a different hotel. However, due to our late check in time we had a contactless arrival and there was no one we could talk to regarding the door. Aside from the issue with the lock, the hotel was very good. The room was very spacious and clean and the bed was comfortable. The shower was lovely and the staff were very helpful - they helped us book a taxi to our next destination after our booked car cancelled at the last minute. The location was very central and close to the airport. Overall, there are very few 'luxury' options in Pisa and should your door have a working lock, this hotel would be a great option, akin to a decent four star hotel.
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