Riverchase Lodge

Great locations. Very friendly

Our stay was good my daughter enjoyed the pools only the inside was open even tho it was Memorial Day weekend

Very disappointed family Booked this room as a last minute one night stay. The first room we got was terrible. The room had an awful smell and stained comforter on the bed. Changed to another room with the same bad smell and flies in the sink. Changed one last time and the same awful smell was there. As we drove past the outdoor pool, it was green with ducks in it. They would not give us even a partial refund. They told us there was one more room to try. We left and stayed somewhere else. Very disappointed with this hotel. We took a pic of the outside with broken window covered with what looks like a mattress.

Well the room was pretty clean looking needs some repairs in it the furniture is nasty along with the carpet and the pool you can smell the chlorine before you even get into the room where the pool is it’s very cloudy looking on pictures it shows you can see the turtle it’s so cloudy you can barely see it the slide is still open also when it clearly has something missing from it people we’re going down it and it was shaking like crazy wouldn’t recommend someone else stay here for the price it ain’t worth it.

The room wasn’t clean had a bad smell the fridge didn’t work. We went to the pool got in for a few minutes in the indoor pool that was open but a guest had used the bathroom pooped on the stairs we told the front desk she said I cleaned that up hours ago so that means someone had been using the bathroom multiple times in the pool area. Went to get something from the vending machine and the front desk lady said don’t do that it will take your money they don’t work. Well we tried and it took the money. We had someone beat on our hotel door at 5:45 am like something was wrong until we opened the door it was a very drunk man that tried to make his way in our room. Overall that was the worst experience of any hotel we have ever stayed in. Very disappointing

The rooms are very dirty and outdated. The doors did not lock. The wifi does not work, because supposedly it is only one satellite per 2 rooms. The tub was very dirty. There was mold on the ceiling. The toilets do not flush. The lobby was very messy and wet from pool water. The front desk attendant was eating a full marinara jar while talking to us. Another front desk attendant disregarded our concerns about the room. We had to leave and rent another hotel because of how horrible the experience was!