Ulasan Sugar Marina Hotel - Art - Karon Beach

Tanggapan dari Properti: Dear Anna,Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations. Your comments regarding the room smell, furniture condition, and service at reception have been noted, and we will review these concerns with our team. We appreciate your input and will use it to improve our guest experience.Best regards,Sugar Marina Team

Tanggapan dari Properti: Dear Guest,We’re thrilled to hear that you enjoyed your stay and found the family room spacious and clean. It’s also great to know that our proximity to the beach made your visit even more convenient.We look forward to welcoming you back for another great stay!Best regards,Sugar Marina Team

Tanggapan dari Properti: Dear Guest,Thank you for sharing your feedback. We are glad to hear that you found our location convenient and that our staff made a positive impression. However, we sincerely apologize for the issues you encountered with the pool access and the cleanliness of the pool. Your safety is our top priority, and we will address the rusted metal gate issue immediately to ensure it doesn’t pose any further risk.We also take your comments about the cleanliness and maintenance of the facilities seriously and will make the necessary improvements to provide a better experience for future guests.Thank you for your valuable input, and we hope to welcome you back with improved standards in the future.Best regards,Sugar Marina Team

Tanggapan dari Properti: Dear TiffanyNguyenThank you for your review .We're glad you enjoyed your stay Thank you for appreciating our art-themed hotel, spacious room, and friendly staff. We apologize for any inconvenience with insects and the pool renovation. We hope to welcome you back soon.Sugar Marina Team

Tanggapan dari Properti: Dear Pei JuThank you for your positive feedback. We're thrilled to hear that you and your daughter enjoyed your stay at our hotel. It's great to know that you found our hotel to be nice, clean, and conveniently located near Karon Beach. We appreciate your kind words and hope to welcome you back again in the futureSugar Marina Team

Tanggapan dari Properti: Dear Gleb,Thank you for your kind review. We're glad you enjoyed the convenience of our location. We appreciate your feedback regarding breakfast and will take it into consideration for future improvements. We hope to welcome you back soon.Best regards,Sugar Marina Team

Tanggapan dari Properti: Dear Guest Thank you for your feedback. We're glad to hear that your overall stay and breakfast were satisfactory. We sincerely apologize for the issue with the damp smell in your room and understand your frustration. Your comments are valuable, and we will investigate the matter to ensure it is resolved. We hope to have the opportunity to provide a better experience should you decide to return.Sugar Marina Team

Tanggapan dari Properti: Dear Louise,Thank you so much for your wonderful review! We’re delighted to hear that you had a perfect holiday with us. It's fantastic to know that you enjoyed the location, service, and cleanliness of your room. We look forward to welcoming you back for another amazing stay!Best regards,Sugar Marina Team

Tanggapan dari Properti: Dear Mevay MeksavanhThank you for your wonderful feedback We're delighted you enjoyed our great location in Karon and found our staff helpful and courteous. We look forward to welcoming you back for another fantastic staySugar Marina Team

Tanggapan dari Properti: Dear Filipp ViThank you for your kind words We're thrilled to hear you enjoyed your clean room, comfortable bed, and our convenient location. It's great that you liked our breakfast and found our staff friendly. We appreciate your feedback about the pool area and will consider it for future improvements. We hope to see you againSugar Marina Team

Tanggapan dari Properti: Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us, especially the cleanliness, amenities, and delicious breakfast. We're glad our services met your expectations and that you found the Wi-Fi suitable for your needs. We hope to welcome you back soon!Sugar Marina Team

Tanggapan dari Properti: Dear Olga,Thank you for choosing Sugar Marina for your stay and for taking the time to share your experiences with us. We're delighted to hear that you stayed in two different branches and enjoyed your time at Sugar Marina Art.We appreciate your positive comments about the convenient location, perfect breakfast, and nice rooms. However, we understand that the abundance of kids in the main swimming pool may have affected your experience.Your feedback is valuable to us, and we want to ensure that every guest has a comfortable and enjoyable stay. We're pleased to inform you that we have a dedicated area, the Relax building, with a private swimming pool and pool access rooms, providing a quieter environment without the presence of kids.We hope that you'll consider staying in our Relax building during your future visits, and we look forward to the opportunity to welcome you back.Sugar Marina Team

Tanggapan dari Properti: Dear Burkinsfamilytravel,Thank you for choosing to stay with us and for taking the time to share your feedback. We're pleased to hear that you enjoyed the upgraded room, the excellent location, and the proximity to the beach, cafes, restaurants, and markets.We're delighted that you appreciated the very good breakfast and enjoyed the relaxing atmosphere by the pool, along with the facilities like the swimming pool and kids' room, making it a great choice for families.Your comment regarding the cleaning is concerning, and we sincerely apologize for any inconvenience. We take your feedback seriously and will address this matter with our housekeeping team to ensure improvements are made.We appreciate your kind words and look forward to welcoming you and your family back for another enjoyable stay.Sugar Marina Team

Tanggapan dari Properti: Dear DanDeLionessThank you for your feedback We're glad you enjoyed our delicious breakfast and found our staff helpful. We appreciate your comment about the bed and will take it into consideration for future improvements. We hope to welcome you back soonSugar Marina Team